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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3485 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.2 out of 5 stars

  • Brightness

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 55" Class 4 Series 4K UHD Roku TV for its exceptional picture quality, affordable price, user-friendly interface, and the convenience of Roku. While some users have experienced issues with durability, remote control, short lifespan, screen issues, and warranty, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,485 reviews
  • Rated 4 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this tv except one thing, the volume is a little low. Other than that great buy for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but when viewed from an angle you see shadows running from top to bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had some tcl TVs in the past and loved them this one is equally awesome it truly was a amazing product for a great price

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Black screen in less than 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this tv for less than 2 years and the screen went black. I found instructions on how to reset it to bring it back up however unfortunately this didn't work on mine. But apparently this is a common thing for LED televisions. They sure don't make them like they used to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new TV. Has alot of updated apps, I was able to hook up to spectrum with the wifi, no more wires. Thank goodness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV Great Value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more, but then realized the price and you get what you paid for. Great Tv for a great value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality is equivalent to price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While i enjoy this TV, i have had problems with it. First TV i had got stuck in an endless loop on the loading screen and was unable to be fixed. After returning it and getting the second one, it did the same thing after about 2 months, except this time i was able to reset the TV. Unfortunately, i had to insert all of my information again for Hulu and i had to adjust all of my picture settings again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Puts the Smart in Smart TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value. You get 4K, HDR, slick UI, and an overall great viewing and gaming experience for such a low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product/Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sales person recommended this TV after I had inquired. I bought one for my room and went back and bought the 55”, I was so pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never heard of this brand and was skeptical at first but a year and a half later I can truly say that this was a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality- worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a really nice display and looks amazing! Highly recommend if you are looking for a budget friendly television

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good, but the Roku doesn't do a complete sync with a TiVo remote. You have to use 2 different remotes.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Worst purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Tv less than 2 yrs. watching Tv and the screen just goes blank. I have warranty so hopefully I can get this fix but never ever purchasing this brand ever again. What a complete joke to whoever that created this TV!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv and price are perfect.fun tv options the kids love it the whole family enjoys it.it was so affordable.thank you best buy♡♡♡♡

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Bang for ur buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K UHD TV for the price paid. The only downside is are the speakers. But nothing a soundbar cannot fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for proce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok does my job for guest not as brilliant as advertised had 4K etc do not notice difference with my older samsung or Cz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using for Video Conferencing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this hooked up to a computer and webcam to use for video conferencing at work .It is working very well for our purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible tv for a steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has awesome color contrasts and the speaker is fantastic compared to other models. No brainer if your looking for a tv under $1000

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the TV for two weeks the color began to saturate. Returned it ASAP.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Sorry didn’t get the picture quality the vast majority of users and professional reviewers are seeing perhaps there’s some settings on your system we can help with. We would like to look into this further for you. Please email us at tclusasupport@tcl.com and reference this post along with your contact information and we will get back to you right away.

      Thanks. TCL USA Support

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is everything i thought it would be. I've always been pleased with my Best Buy purchases.

    I would recommend this to a friend