Customer Ratings & Reviews
- Model:
- 55S405
- |
- SKU:
- 5878703
Customer reviews
Rating 4.5 out of 5 stars with 3485 reviews
(3,485 customer reviews)Rating by feature
- Picture Quality3.6
Rating 3.6 out of 5 stars
- Sound Quality3.2
Rating 3.2 out of 5 stars
- Brightness3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers highly value the 55" Class 4 Series 4K UHD Roku TV for its exceptional picture quality, affordable price, user-friendly interface, and the convenience of Roku. While some users have experienced issues with durability, remote control, short lifespan, screen issues, and warranty, the overall positive feedback suggests that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
TCL 55' Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great smart television. The HD quality is amazing. I like the versatility of the television.
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for only a month but quality is good. Heard good things about it from family members whose had their own for years.
I would recommend this to a friendRated 4 out of 5 stars
Easy to navigate 4k tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really bought this tv for the ability to quickly access YouTube. It also has Netflix which I also enjoy.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having used a samsung all my life, we tried a tcl tv and i love it. Easy to use interface, great graphics, and fast processing!
I would recommend this to a friend- Cons mentioned:Screen
Rated 1 out of 5 stars
screen goes black
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had TCL for 3 years, screen went black. As I searched internet for reviews and complaints there were numerous complaints about screen going black, Typical response from TCL support is "While we are sorry......then a list of things to try to reboot tv which don't work. Yes the warranty was expired but you would think the company would take some pride in their product and do something about it. Do you think for one minute the company management would be happy if this situation were reversed? They bought some kind of appliance, etc and it quit working after 3 years?
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Am enjoying the TV with Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 55" TCL has a decent picture and the Roku connected to my WiFi works pretty good
I would recommend this to a friend Rated 5 out of 5 stars
Kid problems
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid broke my brother-in-law’s TV so we had to get it replaced this guy was one of his TV so bad
I would recommend this to a friendRated 5 out of 5 stars
Great TV for Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this tv in my gaming room and it is great for the value. Good color, good game modes. I would definitely purchase again.
I would recommend this to a friendRated 5 out of 5 stars
Awesome 4k tv some issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the video signal gets a bit choppy while gaming but I believe it to be a cord or port issue other than that it is 5 stars
I would recommend this to a friendRated 5 out of 5 stars
Great for a video presentation monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Full of inputs and function required for video presentations. Weight is very manageable for mobile use at venues we service.
I would recommend this to a friendRated 5 out of 5 stars
ROKU TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the cord cutters like me. Super easy to get your streaming channels. I am not t tech guy and this was a breeze!!
I would recommend this to a friendRated 4 out of 5 stars
Great color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv and didn't know much about the brand but when I got it home I've been very happy with it.
I would recommend this to a friendRated 4 out of 5 stars
Nice TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Was easy to hang on existing wall mount. Easy to setup and has a nice bright and vivid display.
I would recommend this to a friendRated 3 out of 5 stars
Works. Mostly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is an entry level 4k so dont expect much. Minimal settings to play with but easy enough to use. Where it lacks most is that it often suffers slow downs or instancea of booting you back to home screen with only fix being a hard reset and letting it sit for a few minutes. Been waiting on an update to fix it looka like i might just return and exchange it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GoldenEagle,
Thank you for taking the time to provide your feedback. There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, advanced picture settings, and more. Additionally, the random booting back to the home screen sounds rather odd. We'd like to gather more information to see if we can isolate what is occurring, and better understand the behavior of the TV so that we can further assist you. Please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, Best Buy is a great store with great customer service and the T.V. they sold me is a perfect size for my living room.
I would recommend this to a friendRated 5 out of 5 stars
Love it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is even better than the first smart TV we bought. It has so many more viewing options. I absolutely love the Roku tvs!
I would recommend this to a friendRated 4 out of 5 stars
Needed right away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old TV died on this day and we needed something right away. There was a Sale so we went right in.
I would recommend this to a friend- Cons mentioned:Screen
Rated 2 out of 5 stars
Loved it for 2 years and 2 months & then it died
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it for 2 years and 2 months and then the backlight went out so it’s a black screen which is apparently very common for this tv based on all the YouTube videos on how to repair. We are buying a new one, but definitely not another TCL.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Second time!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time we have purchased this same tv. This newer model year is even better than the prior version.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Pretty Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good for the money.. decent picture and ok sound.. good for the money
I would recommend this to a friend