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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3484 reviews

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Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.2 out of 5 stars

  • Brightness

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 55" Class 4 Series 4K UHD Roku TV for its exceptional picture quality, affordable price, user-friendly interface, and the convenience of Roku. While some users have experienced issues with durability, remote control, short lifespan, screen issues, and warranty, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,484 reviews
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Good features. Little problem with the picture catching up in action scenes/darkness sometimes.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Loved it for 2 years and 2 months & then it died

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it for 2 years and 2 months and then the backlight went out so it’s a black screen which is apparently very common for this tv based on all the YouTube videos on how to repair. We are buying a new one, but definitely not another TCL.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4K and HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this isn't the best out of the series but it will do the job and yes it's HDR I've enjoyed it for closed to a year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected for all the hype I heard about buying a 4K TV. I was able to give up my fire stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. The built in media is very nice. I love it and would buy again t

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    TCL TVs are poor quality, don’t waste your money!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 5 TCLs in the last five years, we thought we were upgrading when we moved into our new house. Of the five only 2 work well, one needs to constantly rebooted and two just stopped workin. I went round and round with customer service and they said to bad it’s been more than a year. Well i am telling you, if you want your tv to last more than a couple years...buy something else. TCL your quality sucks and you should really do more to stand behind your product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this TV for the price. Bought as a Christmas gift for my parents and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55in TCL Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TCL tv! It has very good colors nice and bright colors! Love that the apps u can just access right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been amazing! I can’t speak to the speakers because I don’t use the built in speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my TV viewing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV! It was easy to set up, has a great display and the sale price made it an excellent purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my grandson when he went off to college. Still works great. Would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture, low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is not as good as on the name brand ones, but is adequate if used for occasional watching. I would not want to use it as the primary TV in the house for friends to watch. If you don't have another TV to compare it to, its not bad, but when a name brand TV is located next to it, the quality of picture and color is obviously not the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no operating manual-instructions on use on t v only, free tv and shows only for short time-have to give credit card to get them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still working great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for a while now and hasn't failed me once. Updates are a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv would be worth the price at 1-1/2 times what I paid. Well made, lots of options and crystal clear display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for all forms of digital. Media. Decent quality and. Works well for games almost not input lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response rate is great for gaming. No noticable input lag. My Switch and PS4 games look bright and crisp!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my first smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man that helped me was amazing and very patient with all of the lack of knowledge I had on smart TVs lol thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new 55 inch tv. This was our birthday gift for the both of us. Thanks BEST BUY for EVERYTHING

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was purchased and picked up 9/17/2017.... I did not start using it until my new home was built January 2018.... The TV started flickering and getting lines across the top of it before 2/11/19 and on that date I recorded a video that clearly shows the TV has an issue.... I talked to BestBuy this morning on 3 calls to them and also to TCL and each of the calls ended with we cannot help you since you did not purchase the 40 dollar warranty.... I have spent thousands of dollars with BestBuy over the past 2 years and will be shopping somewhere else from now on over a 40 dollar warranty.... I have another TCL in my bedroom and it is 3 years old and works fine but this particular TV is a lemon that BestBuy will not backup even though I am an ELITE MEMBER...........

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jon,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support