Customer Ratings & Reviews
- Model:
- 55S405
- |
- SKU:
- 5878703
Customer reviews
Rating 4.5 out of 5 stars with 3485 reviews
(3,485 customer reviews)Rating by feature
- Picture Quality3.6
Rating 3.6 out of 5 stars
- Sound Quality3.2
Rating 3.2 out of 5 stars
- Brightness3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers highly value the 55" Class 4 Series 4K UHD Roku TV for its exceptional picture quality, affordable price, user-friendly interface, and the convenience of Roku. While some users have experienced issues with durability, remote control, short lifespan, screen issues, and warranty, the overall positive feedback suggests that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
JUNK TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV died after 2 weeks contacted manufacturer and got the run around for 2 months. i gave up..........
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Calt,
We are truly sorry that you are having issues with your TV. This is not normal behavior for one of our TVs. All new TCL TVs come with a one-year parts-and-labor warranty for those rare times defects arise. We would like to look into it for you and continue with the warranty process you have indicated that you have already begun. Our Customer Advocacy Team is here to help and support you. Please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible sound for a Roku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the worst TV that has ever been put out by Roku when it comes to sound quality. It is very muffled and quiet.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .We are sorry you are disappointing in the sound quality. To get better sound from most current TVs, many customers are opting to get sound bars for a more immersive experience. This set can connect using HDMI ARC, Digital optical audio, and an analog audio out in the form of a 3.5mm jack
Hope that helps,
TCL USA Support
Rated 1 out of 5 stars
Don’t waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is trash do not buy lasted a couple of years then gave out.
No, I would not recommend this to a friendRated 1 out of 5 stars
Died after only 4 years and was only used occasion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after only 4 years and was only used occasionally.
No, I would not recommend this to a friendRated 1 out of 5 stars
PS4 says this tv does not have HDR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No setting to turn it on. Also Rocky interface is extremely slow and laggy. App doesn't work. Terrible.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .I'm really sorry for your frustration. This TV DEFINITELY has support for 4k Ultra HD gaming with HDR support. On your TV, make sure you have the HDMI input you are using is set to "HDMI 2.0", and look here to make sure you setup is correct on your PS4: https://www.playstation.com/en-gb/get-help/help-library/system---hardware/sound---screen/ps4--how-to-get-hdr/.
Hope that helps,
TCL USA Support.