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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3485 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.2 out of 5 stars

  • Brightness

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 55" Class 4 Series 4K UHD Roku TV for its exceptional picture quality, affordable price, user-friendly interface, and the convenience of Roku. While some users have experienced issues with durability, remote control, short lifespan, screen issues, and warranty, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,485 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. But I haven't even had the t.v. a yr and the volume is going all the way up on it's own. When I'm in certain apps. The tv takes on a mind of its it's own and takes over the remote. I feel like I wasted my money.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tammy,

      This sounds very odd, and definitely not normal for one of our TVs. We would like to gather more information to see if we can better understand what is occurring with your TV. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. Probably the case on most smart TV's, but I don't like the fact that you have to select input after you turn it on rather than defaulting to last used. As a result, I have to use the TV remote to turn it on and select input. Then I can switch to my Tivo remote. Not a huge deal, but means I need 2 remotes instead of just one with my previous non-Smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised with the quality of this tv for the reasonable price!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG tv died so we had to replace it. This tv was a great value and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen is nice for my bedroom. Roku tv remote easy to use and very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    For the money good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy 4k looks great, hd gopd be better but for the money you cant go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Image quality is better than you expect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once calibrated this tv puts out some seriously good images

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv for guest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young people love the different settings new school oops smart tv nice picture and sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe how nice this tv is for the price. Not high end, but seems like it is

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture for the price. I have recommended this TV to several of my friends.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    TCL NO LONGEVITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years of ownership, I would not recommend buying this TV without an extended warranty. Yesterday turning channels the screen went black. I went through all the troubleshooting tips and ticks, the screen was still black. Today, I called TCL customer service support and went through the same troubleshooting, screen still black. Long story short here, it's the LCD lighting that has blown. After reading several reviews YouTube, Better Business Bureau, this "black screen" is a known issues with this TV and others. Shame after 2 years of use and $350 spent, the TV done! My 10 year old "42in Insignia that I replaced with this TCL is still working. My tv is out of warranty, so I'm out of luck to get any sort of fix or replacement from TCL. I did try, but they just gave me a "sorry your tv is out of warranty. So, I guess the other 4 TCL TV's I have in my house, will be out of luck too, if they suffer the same issue. Just buy the extended warranty is you decide to buy this TCL TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and decided this was the one to go with. I have been very happy with my choice since the purchase. Speakers could be louder but I have surround sound so it doesn't really matter to me. Plenty of hookups for different items to be connected. The tv has been working perfectly and I have had no issues with internet connections. Looking forward to using this for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable 4K, but at a price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say the pixel to dollar ratio "WIN". Many people don't understand that you have to have a large enough viewing area to even appreciate 4K resolution. To that end the panel delivers quite nicely. The issues I have are with Rokus smart features. I am using this in a exercise room with a computer with iTunes loaded so I'm not constrained to Roku viewing apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this tv.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and easy set up for an awesome price. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv. Havnt had very long but so far really impressed with it lots of features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is so nice the color is just awesome and the clarity is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv the picture is great. The sound switching fro roku runs low

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the TV for 6 months now. No problems yet. Quality is great for the price range

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. So many apps to choose from. Definitely a quality TV.

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 5 out of 5 stars

    Tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for the price and having it come with roku for no extra cost makes it that much better.

    I would recommend this to a friend
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