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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 1687 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, and easy setup of the 55" Class - LED - 5 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV. Many customers rave about the great picture quality and sound, while others appreciate the affordable price and user-friendly interface. The Roku integration is also a popular feature, with customers praising the convenience of having access to streaming services without the need for additional devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,687 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research when my 5 year old Vizio died. And hands down this was the best value. If your looking for a TCL TV the series 5 is the sweet spot. The Roku interface is amazing! Keep in mind this is not a $2000 4K picture, but you will not be disappointed if you are realistic about buying a $400 TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Terrific choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched so many 55" TV's and this TCL was a great choice. The set up was super easy! The picture is AMAZING. The sound is impeccable, however, It's on a shared wall so to be courteous I may invest in a sound bar so more sound comes forward without having the volume up to much. I definitely recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with this TV the picture is of high quality and easy to see even when viewing from the side, very glad the salesperson at Best Buy suggested this unit

    I would recommend this to a friend
  • Pros mentioned:
    Price, Roku

    Rated 5 out of 5 stars

    love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great TV for the price, I really like Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a Samsung but cause it wasn't as good quality as one's of the past. I asked the sale associate and he recommended this TV. I couldn't be happier with the quality and price. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and tons of Roku apps. A couple small things: when I plugged the antenna in, the apps and the system running the apps flickered like it was nobody's business. Plus, the "black" has a few faint spots in between shots, when idle. But it's not noticeable when watching something.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this tv it had some dead pixels in the bottoms corners, but I was able to return and exchange product for a new one without any issues. Very nice image for the price, ive always been into Vizio products but this tv is amazing and would recommend it to anyone looking to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Apartment - Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something that was going to look WONDERFUL in my new apartment, but not break the bank. This TV is amazing. Crystal clear picture, I highly suggest a Planet Earth 2 marathon. Will definitely shop this brand again when I get one for my bedroom!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the new 6 series were already out, we gave up very little in getting an older 5 series. For the price, a great value. Great picture, great features. The only thing to note is that although this is listed as a 55”, it actually measures slightly smaller than my 10 year old 50” Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Internet Cuts Out/Apps Don't Work All The Time

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this up in the bedroom and use nightly. It will take the TV 30-40 seconds after turning on to connect to the network. The Wifi is broadcast from the same room, so connection strength is not an issue. The built in Roku is great for our Comcast App which is the reason we bought this TV. But the Netflix, Hulu, and Amazon Prime Video apps will quit working every once in a while and I will have to completely factory reset the TV to make them work. I have had to do that 5 or 6 times since buying the TV. The picture quality is great. The remote that comes with it feels cheap, but the TV will sync with another higher quality roku remote which we already had. Would be a great TV if not using the built in apps exclusively, and little cumbersome for just the apps though. It is a great value for the price.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Matt,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV connecting to the Internet. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loooove this tv! The pictures are so clear when watching HD shows and movies that you think you’re right on set with the actors. Don’t doubt it, purchase this tv and regret nothing. I would purchase one in a larger size too, if I could.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Crystal clear 4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 Stars. My only issue is with the color/backlight. Compared to my previous set, a Sony, it’s not as rich and textured. You can see light in the bottom 2 corners of the screen when the background is black. I’ve attempted to adjust the Brightness to compensate. It’s acceptable now but not ideal.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Multiplies my cable subscription in two cities

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and stream channels through my home cable provider in my vacation home. Saves money because I only require one cable subscription. The Roku remotes controls should be made better; the buttons don't always work well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv and picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have bought for the price. The picture is crisp and tv sound quality is top notch (for a tv under $350). I am not extremely satisfied with the Roku Smart function and would have rather had the FireTV voice functionality. But the price makes up for that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting poor to avg picture but I am most definitely surprised. Do not let the price fool you, very nice picture and we'll organized home menu. And unlike the fire TV, TCL has the YouTube TV ready for down load. The TV has a quick boot up and fair sound. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Low Price for High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it is a roku and utilizes a roku remote. You can still function. If you have a cable box no problem you can program your cable box to run it. Great picture, thin and sleek. The speakers are way better than what I thought they would be with the price of this tv. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 4 out of 5 stars

    It’s and ok TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV and I like the roku the pictures doesn’t show as well as I would like I think I’m going to upgrade 2 the six series but other than that if you’re not really meticulous about the picture is a great TV I know I myself just need to try the 6 series & I may not because of the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I let sales person talk me into this TV. I cut the cable 3-18-2020, and then covid was here, I thought how stupid of me! Armstrong wanted me to pay extra for HDTV when I got it, I was like no way already paying too much! With antenna picture is GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent TV on a budget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality, and build quality are great, especially coming from a 1080p screen. My only wish is that it had been an Android TV instead of Roku as some apps are not available for Roku that would be on Android. Can always plug in an android TV box though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, especially for the price. It is my understanding TCL is just coming into the market and selling low to establish their name. After purchasing it I saw it is the exact same TV, Ellen is giving away on her show! I think their prices will be going up to match or be higher than other TV's.

    I would recommend this to a friend