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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1686 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, and easy setup of the 55" Class - LED - 5 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV. Many customers rave about the great picture quality and sound, while others appreciate the affordable price and user-friendly interface. The Roku integration is also a popular feature, with customers praising the convenience of having access to streaming services without the need for additional devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,686 reviews
  • Pros mentioned:
    Roku

    Rated 4 out of 5 stars

    Good value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was a good value and quite easy to setup. Good reception through the WiFi connection and through the antenna port. Purchased mainly because it’s a TV with built in Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    YES TO ROKU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soon as I plugged up the television and started learning the setup, I was happy with my purchase. Easy setup and the screen looks great. I reccomend you go with this version versus the 4series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a great TV. It has everything I need and more. The color is amazing, the sound is too. I love the little Roku remote and how my favorite streaming channels are one touch away.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two TCL televisions both 55” one is a series 4, and a series 5. The upgrade in series is well worth the money for better picture and sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. And at the price offered by Best Buy. Sound is crisp and powerful. Screen quality is almost on par with higher priced TVs. And the roku software is glitch free, and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dig It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love the TCL. It’s a nice quality, and the Roku channels that come free are pretty decent. Didn’t even realize we’d be getting free channels, so it’s a nice perk. 10/10 recomend.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great Picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're enjoying our TV. The size is just right for the room we have. No complaints, except the remote is not great. It's difficult to use the mute button and there are not many functions on it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony user and still impressed by the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a diehard Sony user, but I wanted an upgrade for the last oldest tv in the house that is used at a bare minimum. It does Youtube TV and more. The picture is really nice for it's price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Great Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased TV 1+ year ago, great smart TV - picture is terrific, volume good, simple easy to use remote. Wish the "feet" were a swivel but otherwise no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These TVs are a great value. If performance is your thing, they are slightly below a comparably priced LG or Samsung, but coupled with their feature content, they are a fantastic buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my folks on national cord cutting day to replace 43' panisonic + Roku stick. They couldn't be happier- built in Roku saves an HDMI port and the picture is stunning for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Great picture and features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good 4k HDR tv with built in Roku smart TV apps, bought this for my son and he games on it every day, setup was super easy to setup and the smart features work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 other 4K TV's, both Samsung QLED's and this is not in the same class but this TV is also nowhere near the same price. I purchased this knowing that. The TV is good and the picture is as I expected for the price. My only complaint is about the remote, it does not have good range and it can be a little frustrating getting the tv to respond to remote commands. Not sure if I can find an alternative remote which might work better but I'm looking. If you are looking for a good budget 4K TV this is a pretty good option.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Micahman,

      There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, advanced picture settings, and more. Hope this helps & happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just buy it!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great brand. I definitely recommend it to anyone The price is right in the picture quality is great I have two of them and we love both

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing it is so real, feels like you are actually

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv makes you feel like you are on the football field! Amazing and the price was so cheap! Highly recommend this television. I have never seen such an amazing television!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV if you are looking to get your feet wet with 4K and Dolby vision! I can’t say much about the sound, I’ve had a sound system connected to it since day one, picture is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent. Sound is horrible so use a sound bar. The remote is often unresponsive. We're very happy with this purchase at Best Buy when the remote doesn't freeze up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really liking the my TCL TV. The picture quality is great and the features are pretty cool too. Only issues are the sound quality and it isn’t compatible will SmartHome devices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I bought this TV. I won a 4k Vizio and I really like the TCL better. I think the picture is really good and I like the Roku features more than the Chromecast of the Vizio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt sure what to expect from this brand or for this price point. This TV has held up well, picture is decent, and build quality is pretty good. Responsive to video games

    I would recommend this to a friend