Customer Ratings & Reviews
- Model:
- 55S515
- |
- SKU:
- 6202783
Customer reviews
Rating 4.5 out of 5 stars with 1687 reviews
(1,687 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, and easy setup of the 55" Class - LED - 5 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV. Many customers rave about the great picture quality and sound, while others appreciate the affordable price and user-friendly interface. The Roku integration is also a popular feature, with customers praising the convenience of having access to streaming services without the need for additional devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money caught it on sale fantastic purchase
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
very nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice television and great picture for the price
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Screen
Rated 1 out of 5 stars
Light bleeding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to buy this 55in 5 series to save money but was disappointed by not getting the six series like I did upstairs . Dark scenes you can see light bleeding through unlike the 6 series which is backlit. I returned it and spent an extra $200 and got the 55 inch 6 series.What a difference. The 5-series is edge-lit which causes the bleed through unlike the six series which is backlit.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bobs,
We're sorry that you were not satisfied with your 5-Series TV, and that you were not able to see the same great picture quality a majority of our customers are seeing. However, it's good to see that you are already enjoying our 6-Series as it is quite a unique experience. Best of luck and happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for almost a year and it’s been a great choice for me. Honestly, I’m surprised how well the wireless card in the TV works with for perfect streaming since my router is in a different room. Great choice if you’re looking for a nice TV without breaking the bank.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image is sharp and crisp. Very pleasant home screen.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV the features are great too!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Clear Picture and Lots of Extras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my college-aged daughter and she loves it. I thought I would help her set it up, but she zipped thru the setup process and was watching Netflix in no time. Great looking TV. Setup was a breeze. The volume is loud and clear. Now she wants another one for her bedroom.
I would recommend this to a friendRated 5 out of 5 stars
Great Smart TV For A Fraction Of The Cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a fair amount of research and found TCL to be a great option for reasonable money. I was looking for a workshop TV, easy to install and program. Wifi connection works great. Speakers are ok but there are plenty of upgrade options there too, without coming close to the high end unit prices.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent tv for the price. The quality is definitely not as great as it could be, and I’m not a fan of the sound quality. But for $450 it isn’t all that bad. It is easy to work, and I love how tiki is in there and apps are easy to download.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Best value for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for mainly two purposes, 1. 4k tv 2. as a work monitor Has decent color reproduction and nice user interface. This model does not have voice activated remote but never felt the need of it. As a monitor, works really well for desktop work when game mode is turned on. No lags observed.
I would recommend this to a friend- Pros mentioned:Roku
Rated 2 out of 5 stars
Couldn’t make it work with soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV for my parents after years of trying to convince them to upgrade. Was really excited for them to get access to Roku (their old TV couldn’t use it!). Unfortunately this TV wouldn’t sync with with their Vizio soundbar. The audio would be off and no matter what we could do, we couldn’t get it to stick. Occasionally it would be on for a minute or two, but it wouldn’t last. After three weeks (thank you Elite membership) we returned it and got a Vizio TV and haven’t had any issue at all since. That being said, if you are planning on using the TV’s built in speakers, this TV looked great and I love Roku’s Accessibility.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MorPuddypond,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you were having some trouble with audio sync on your TV as this is not typical behavior for one of our TVs. Given the opportunity, we could have looked into this for you and tried helped resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Screen
Rated 3 out of 5 stars
I don’t suggest this tv to anyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV I am facing so many issues with it the main problem screen sometimes I see some vertical lines some times I see horizontal lines like after 20 days I wish I see it before return date I would love to return it my bad :(
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Irfan,
We're sorry to hear that you seem to be experiencing some trouble with your TV. The vertical and horizontal lines that you have described is very unusual. We would love to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
I haven't had internet installed yet, so I really
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv's look nice, but haven't used them yet since Internet hasn't been installed yet. I got an antenna for local channels, but it doesn't really work very well. The installers and my in house consultant are great folks!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
So close to being the real McCoy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After countless hours and research, i decided to give TCL a chance. Lets face it, they're new, and they are supposedly up and coming. I'm simply not buying into the hype after purchasing the 515 series. Don't get me wrong, the picture is pretty good (if sitting DIRECTLY in front of it). Otherwise, you will be very disappointed. My tv has ripples/warps when viewing from an angle. I've confirmed with others that have this tv model that they experience the same problem. This appears to happen on solid color backgrounds. This defect WILL ruin your viewing experience, as you can clearly see the defect. Dolby vision is broken on this TV. I don't know if ROKU is to blame or TCL, but there is an abhorrent bug that makes dolby vision intolerable. I had to turn it off via secret menu, because the dramatic auto screen dimming back and forth between scenes was painful and embarassing. This is not how tv buying should be. There should be no panel lottery pay-to-win or exchange because said tv does not deliver. I want to give TCL a chance, but I'm big on first time impressions, and with aforementioned issues, i simply cannot continue to support a company that does not deliver. TCL if you are reading this, please reconsider taking great notice in quality control.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
We are truly sorry to hear about your personal experience with this TV. The problems you have described, such as ripples/warps on the TV, is actually not normal. Rest assured, our Customer Advocacy Team is here to help and support you. We would love to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is pretty great. My biggest concern with buying a big TV like this is whether or not the input lag from gaming would be tolerable. Good news: this TV has game mode so it decreases latency from the control to the TV, only downside is that it downgrades the picture but not that much.
I would recommend this to a friendRated 5 out of 5 stars
4k plus Roku on the cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4k plus Roku on the cheap! this TV was not built to blow away the competition in regards to picture quality. but my daughter noticed the clarity from her Panasonic TV which was 1080p. Keep on making affordable 4k TV's TCL...
I would recommend this to a friendRated 5 out of 5 stars
Great budget 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 4k is great for the price. Only 60hz but the motion rate enhancement helps make up for that. Keeps up great in action sequences and games. Only thing I don’t care for is the interface it brings you to when your first turn it on. Used to the tv turning on to the last used input.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Not Bad, Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV as a further step towards eliminating cable. We have Rokus in our house already so we liked the idea of it being installed already on the TV. TV is very light and looks very nice. The picture is very nice as well, but while watching anything with a dark screen we noticed light bleed at the bottom corners. Tried adjusting setup to reduce but no luck. Called TCL and they had no clue what I was talking about, customer support was not good at all. Ended up boxing up the TV and returning for a Samsung.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BJH7,
We're sorry to hear that you were not satisfied with your TV and that you were not able to see the same great picture quality a majority of our customers are seeing. We're also sorry to hear that you didn't receive adequate assistance. We have glowing reviews on many professional reviewing sites and also from our customers. So it is a bit baffling to hear otherwise. We find that most of our customers are more than thrilled with the performance of our TV. We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Decent tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was definitely a good buy for the price that I got it for. I did notice a line going down the left hand side of my TV early on. It hasn't come back but I do have a picture of it just in case it goes out or anything within the first year. Nothing to complain about on this TV though.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Broken antenna port
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a later review. I enjoy the picture, but I wanted to go off grid and get a digital antenna. I bought one and the antenna jack on the back of the TV broke. Very disappointing.
No, I would not recommend this to a friend















