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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1686 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, and easy setup of the 55" Class - LED - 5 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV. Many customers rave about the great picture quality and sound, while others appreciate the affordable price and user-friendly interface. The Roku integration is also a popular feature, with customers praising the convenience of having access to streaming services without the need for additional devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,686 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 1 out of 5 stars

    Very bad bleed and hdr is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is at a good price but has very bad light bleed on the left bottom corner. Also hdr was way to dim. I returned it and got the 6 series. 6 series is so much better it is worth the extra money.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Grant,

      We're sorry to hear that you're not satisfied with your TV and that you're not able to see the same great picture a majority of our customers are seeing. We find that most of our customers are more than thrilled with the performance of our TV. Given the opportunity we would have looked into this to assess what you were seeing. However, we are thrilled that you are now enjoying your 6-Series. If you ever need any help we are simply a phone call or email away. Happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the price. Only tcl and Samsung have roku and that’s what we wanted because it has more apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! I went from a rinky dink tv to this one and it is amazing! I mounted it to my wall & it’s perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Had a problem with the remote. Matt, from the service department took care of the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this brand before and love the versatility of gives you between all media sources. Upgraded to 4K...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL - 55" Class - LED - 5 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV. Great Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim Profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't installed it yet, however looks very slim upon unpacking. Will know more in a couple weeks once I install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went shopping for a 48" and walked away with a 55" beauty. A better remote would make this a 5-star purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I ever purchased a TCL TV and it was a great decision. Very happy with all the smart TV features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great television...I'm impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother has a TCL he love it ..he told me to get one I love it . best investment I made on a television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever! The remote is amazing, super fast and great quality! Feels like it should be more expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TLC TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. However the TV OS runs slow and remote can be unresponsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget TV for gamers.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much about this TV. Does the job for a gamer like myself and a watching 4K movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this tv, dont worry about the brand name this tv is up there with Samsung easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV at a low cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV. It's not the best TV money can buy. But the picture and sound are decent for a budget TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the rich colors and very dark blacks, this tiv which has a 200 MHz rate was a great buy for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked out all the Smart TVs and like the TCL! Actually bought it for my in-laws and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my grandsons tv watching and 4K for his video playing very happy with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV . Bought Mid October 2018.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having audio issues that still have not been resolved. Unfair to properly review until issue is resolved.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mike,

      Without more information, it is hard to decipher what audio issues you are struggling with. This being said, we would like to try to better help you and figure out a solution for the apparent problems you seem to be encountering. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    everyone likes it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    owned for over a year. have this inside a vacation rental and several different guests all enjoy.

    I would recommend this to a friend