Customer Ratings & Reviews

It doesn’t even compare to my 4K Samsung tv, and it’s a bit too dark, but overall a good deal and a good tv. It’s exceptional with gaming, too dark for movies.

When it works tv is great. Apps such as youtube tv crash and won't start. Factory reset did nothing. So we bought a Roku premier and it's working great.

I purchased this TV as a combination TV and computer monitor. As a TV it is fine, but because of Roku updates, its use as a monitor is terrible, even though it is connected via HDMI. Roku customer service is plain crap. They don't care, so I either have to live with a blurry screen or it is time to ditch the TCL for something stable.

This TV just isn't very good. It struggles with picture quality. My 10 year old Dynex does a better job. Best picture is when watching Dolby Vision. This thing struggles with blacks and reds. It's very dim on it's brightest setting unless your activate micro contrast but then picture quality suffers. Do yourself a favor and spend the extra money on a Sony or LG. I'm returning this TV today after a week.

The color is awful. Reds look like a pink color. We have played with different setting and still the colors are off. The tv is in a room that is dark so the backlight cause lines on the screen which is very distracting.

It's an ok TV but don't try to stream the picture quality is terrible. But it's ok if you're using a DVD player

This TV is weak in so any ways.Picture quality is poor,contrast and color are light.No mater how you adjust it. It is not a crisp picture. I own LG, Vizio,Sony, Panisonic ,and this is by far the worst TV. The built in Roku was a draw but is not the best roku, no voice or ear buds. The only good thing I can say it had a good price. Spend a little more and get a different brand.

TV and Remote are not compatible with TiVo . Cannot use the TiVo remote for on/off or volume. Not cool.

Good tv for the money. Picture can be a little washed out before adjusting the settings.

Reason for purchase because it was cheap. other television was out of stock

I have had this TV for about a year, and absolutely hate it. The ROKU remote is just very annoying to have to use to operate the TV. The picture quality is terrible, very blurry, and no way to correct it!! The TV is a 55", but you actually don't get any picture on the top and bottom 4" of the screen, so you basically are not getting use of those 8" of the screen. You also loose whatever is being shown on the right side of the screen. Example: if you are watching the news and the two anchors are talking to each other, most times you will not be able to see the person on the right. You can adjust this some by changing the picture setting, but then your 55" TV becomes about a 40" TV. Just a TERRIBLE TV!!!!!!!!

Picture isn’t as great as expected.. Looked better displayed at the store than at home

so ive had this tv for about a year and a half and all of s sudden i get the black/white screen, tv has been well taken care of and this happen all of a sudden, googling it online i see its a very common problem just FYI

TV was good enough...I would buy it for the college dorm but not for home.

It’s was a great gift for a friend. It was easy to set it up for her

I’m going to edit this review throughout the week as I become more familiar with this product. Initial impression opening box: wow, this thing looks so impressive. It’s thiness and thin bezels and heavy stand legs truly make this look more expensive than it is. Seeing this thing from the front is almost as impressive as looking at it from the side. Gaming: set the picture to game mode to essentially eliminate input lag (and to add, each input can have customized picture settings so you don’t have to constantly change it). It’s quite impressive. I played an hour of Rocket League and it felt no different than when I was playing on my 39” Toshiba 1080p. I chose that game specifically because input lag can essentially break the playing experience due to how fast paced Rocket League is. 4k HDR movies: I played Ghost in The Shell and wow did it look good. BUT, I did have to tweak picture settings to get the desired best picture. The automatic settings made it look too dark. Interface: Roku menu looks poor on the screen. This isn’t on the television end; it’s on Roku’s I think. I use an Apple TV so I’m not too concerned about it, but this is my first Roku tv and I immediately think they need to address the quality of their menu images because it doesn’t even compare to how pleasing Apple TV is on the eyes. The one noticeable flaw (light bleeding): the edge-lit lighting is a compromise for the thinness of this tv and it’s where personal preference comes into play. If you want a higher end HDR experience from TCL, save $150 more and go with 6 series, but if you can compromise on picture lighting for the price and thiness of this model, then go with the 5. The compromise here is just light bleeding, mostly from the bottom 2 corners and this is due to the thinness requiring edge lighting. It’s most noticeable when you’re on a full black screen or when the black bars appear on top and bottom of the image. It’s not the most bothersome thing in the world, but I did notice it immediately because I expected it. This is the compromise I am talking about. To get this incredibly thin and cheap 4K HRD Dolby vision tv, you need to overlook the light bleeding. I personally do not think as of right now that the bleeding will be a deal breaker. Designated room: I think this should be a dark bedroom tv. If you are looking for that bright living room main television, I would recommend the 6 series over this. Current first day summation: for $450, You’ll be hard pressed to find a competitive tv. Even when I was comparing TVs, I found myself ending up just comparing TCL models. I ultimately chose this one for the price, thinness/bezel, and because it’s a 4K with HDR and Dolby vision so my movies look even better. Looking at this in my bedroom right now, I can’t believe just 4 years ago, I spent >$300 on a 39” Toshiba 1080p television. This is the best tv I’ve ever purchased. Of course, I see the $3,000 TVs and they look like you could reach into the picture they’re so real, but at $450 for this quality, TCL is definitely going to be the go-to namebrand for most Americans as the company continues to build their reputation in the states. After buying this, I have no doubt that TCL will soon be a household name.

Nice and easy to operate but did not care for the Sound quality of the roku

Can not get settings right for clear picture. Other than that the tv is ok

The picture quality is weird. The people seem slower in action.

Having video problems with cameras in rain. Battery life not adequate.