Customer Ratings & Reviews
- Model:
- 55R615
- |
- SKU:
- 6204548
Customer reviews
Rating 4.5 out of 5 stars with 2177 reviews
(2,177 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality3.6
Rating 3.6 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, Roku, easy setup, gaming, color, HDR, and 4K. They appreciate the excellent picture quality, feel they got great value for the price, and enjoy the Roku features. Customers are negative about the remote control, vertical banding, screen issues, viewing angle, and motion handling. They find the remote disappointing, are frustrated with the vertical banding, and experienced screen issues that required a return.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Great picture but poor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is excellent for the price. The Roku interface is very easy to use and has many apps available to download. I ended up returning it due to random restarts and the menu freezing . I had to unplug it and plug it back in to get it to work periodically.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TheBigBear,
Thank you for taking the time to provide your feedback. We're sorry to hear that you were experiencing some trouble with your TV as this is definitely not normal behavior for one of our TVs. Given the opportunity, we could have looked into this for you and tried helped resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Grwat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was inappropriate with tech expose explanation for an elderly person and he couldn't seem to understand basic questions. The tv though it's great.
I would recommend this to a friendRated 4 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing except 1 flaw that it turns off every 4 hours no matter what settings I change. Other then that it's amazing for the money
I would recommend this to a friendRated 4 out of 5 stars
nice tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice tv yhe extra fearures can be take em or leave (roku, netflix, sling) not impressed. it would actually have had 5-☆ if it didnt have them.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Just average. Good price for the size.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is ok. Color always seems to be off. Easy to use. Clicker is basic Roku clicker.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku tv is worked up to an indoor antenna. We get many stations in vivid color. The remote control is very easy to use. It exceeded our expectations
I would recommend this to a friendRated 4 out of 5 stars
Beautiful TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, only downside is having to navigate with 2 remotes at times. Other than that, awesome picture and beautiful design.
I would recommend this to a friendRated 5 out of 5 stars
Amazing for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably won’t find a better budget 4K tv. Obviously not as bright as the higher end models but for the price it definitely surpassed my expectations.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Televeision works very well, good for regular and games
I would recommend this to a friendRated 5 out of 5 stars
Lesser known brand that easily beats all the rest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Smart TV. You can not get any better for the price. Easily competes with the better known brands.
I would recommend this to a friendRated 5 out of 5 stars
Great gamingvtv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming TV, the speakers are weak so I got a set of roku speakers and I'm very pleased with this TV for the price.
I would recommend this to a friendRated 4 out of 5 stars
Color rendering is excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up and operating functions are not easily understood as it uses too many symbols and designs rather than simple word descriptions.
I would recommend this to a friendRated 4 out of 5 stars
Great - so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One concern is that the USB port is inconsistent in what it will recognize. I am still looking for a SD Card Reader that will work in it.
I would recommend this to a friendRated 5 out of 5 stars
Best image quality for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for a good TV with all the latest technology and with the lowest price. With this TV I have the best of both worlds.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and excellent value! I am satisfied with my purchase. Also the experience with BestBuy quickly getting my faulty TV replaced!
I would recommend this to a friendRated 5 out of 5 stars
Top Notch Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture and super easy navigation. I'm normally a Samsung TV guy but I did a lot of research and it paid off with this TCL model!
I would recommend this to a friendRated 5 out of 5 stars
Love this tv! Great for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.William helped us with our purchase and knew all the ins and outs of the tv. It is everything he said and more!! Highly recommend this tv.
I would recommend this to a friendRated 5 out of 5 stars
Love my new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to Mark at the Rockwall store I got just the TV I wanted! We all LOVE it and are VERY happy w it! I would defiantly buy this TV again!
I would recommend this to a friendRated 3 out of 5 stars
Not overly impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is just an “ok” tv , depends on what you are looking for. I was replacing an old plasma tv and this TCL didn’t come close to picture clarity and sharpness. For the price point, you can’t beat the features and the Roku setup is slick and easy to setup. In the end , I took the tv back and upgraded to a Sony x900F.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dman,
Thank you for taking the time to provide your feedback. We're sorry to hear that you did not have the same great experience that a majority of our customers report having. This TV typically produces a beautiful picture. There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, advanced picture settings, and more. Given the opportunity, we could have looked into this for you and tried helped you configure the TV to better fit your preferences. We hope that you reconsider is in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Very good tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good especially for the price. Only thing I don’t like is the roku can’t connect to an internet browser.
I would recommend this to a friend
