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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2177 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.6 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, Roku, easy setup, gaming, color, HDR, and 4K. They appreciate the excellent picture quality, feel they got great value for the price, and enjoy the Roku features. Customers are negative about the remote control, vertical banding, screen issues, viewing angle, and motion handling. They find the remote disappointing, are frustrated with the vertical banding, and experienced screen issues that required a return.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,176 reviews
  • Rated 5 out of 5 stars

    Very high quality image.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our universal remote has been a challenge to learn. But gradually we are mastering it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    nice TV for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV has a very nice picture, and good for grandkids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is absolutely stunning! Amazing gaming graphics you can't go wrong. We love this tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, even better price. I look forward to buying the next iteration of TCL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Good quality. I have no complaints on this yet. I am very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my choice, although, not sure if Series 6 is worth $250 more than Series 5.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Should have listened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read and read reviews. Decided to take a chance. Everyone was right about this TV. The colors were amazing but when the screen was white or a sky was on the screen there was really bad banding. I took it back after having it 2 hours and will wait to buy a higher end TV.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad tv for the money.yea i would recommend to anyone who wants a 4k tv on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Budget TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is such an all-rounder. There is no lag and the price is on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has exceeding our expectations with awesome color and smooth motion. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K TV for gaming at this price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $540. The next step up from this is like >$1000. The best "budget" 4K TV for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Shuts off by itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is above average except it shuts off by self and its very dissapointing and annoying. I have had to call customer support many times and did all those factory reset and other measures but still problem not resolved. I wish I can just return this TV.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Minah,

      We're sorry to hear that you seem to be having trouble with your TV. Rest assured, our Customer Advocacy Team is here to help and support you. We would be more than happy to look into this to see what we can do to try to help you. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tcltv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4k tv. The colors are outstanding and very east to calibrate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome for gaming and has all the features of tvs that are selling for much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Roku TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot to do this when we purchased it but we have been happy with our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. I love the built in Roku. I agree with Cnet’s Positive review of this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fancy but does the job for movie night. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blacks great colors great action stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant until i read reviews and talked to best buy reps. For 599 you cant touch this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the options of a Smart TV...not locked into high cable bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy looking for a 55” tv found exactly what I was looking for at a good price .

    I would recommend this to a friend
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