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Customer Ratings & Reviews

Your price for this item is $332.99
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The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 2069 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,069 reviews
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Bad sync

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning… Remote And Tv Don’t sync Well At All Fells Like You Have 2 Be 5ft> To Get A Good Signal From Remote To Tv.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi dawn,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    One of the best purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the best display quality in this price range. Pair it with the tcl home theater for the best experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mid level

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good Tv with good picture quality, the OS is just quite laggy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tcls finest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job curbside pick up. Fast and efficent. Tv is fast enough for my needs. You can use it just like your android phone. All just under 300.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Reineer,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Loving my upgrade!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I ordered this TV when it was the Deal of the Day for $180. Definitely can't beat that steal!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Shayna,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best for the Buck

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tvs for the price range. i highly recommend TCL tvs for any room. (the backlight isn’t included)

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GamerandVideoproducer,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Ooooo yeah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was honest I hadn't had tv in 13 years Was. Informational asked for best tv for money cause single dad don't have alot for tv adulting is hard after a breakup lol

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrandonB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far Haven’t had any issues The sound quality could be improved

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LornaM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL smart TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV experience, easy and smart actions, Tv never hangs. Best TV for a good price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Smitha,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good smart TV and pakka voice control remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first TV purchase and it's an excellent choice. We're happy with the purchase. Bestbuy is the best buyer of customers satisfaction.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ravi,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best tv in budget

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL Q5 Series is a 55" visual marvel! Stunning 4K, vibrant QLED, and seamless Google TV make it a smart entertainment powerhouse. A must-have!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SomenB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Developed yellow line after barely 4 months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV in mid October 2023 and by February 2024 it developed a yellow line down the side. The Google TV OS is extremely sluggish on this model. Tried to limit options and features as much as possible but it's just to slow. So I went back to a Roku ultra and don't regret it at all. Due to the yellow line and the awful Google TV performance, I cannot recommend this TV at all. The picture quality is good, but the overall experience and longevity is just bad.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Chad,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    I like it a lot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and very nice resolution! Remote is really long, which I usually prefer, but not with my remotes, nah sayin?

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KKMZ,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Awesom sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this tv my son will keep updating to make sure its still good .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LaLaLand,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    It freezes up occasionally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but occasionally it tries to freeze the if it continues I'll have to call & have it checked out.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PaulaM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Crisp graphics and google love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google TV is really amazing. I have used roku before but this tv gives you more functionality and graphics are crisp

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HashL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    My Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best television I've owned!!!! I'm very happy with my purchase of The TCL 55 Q5 Series .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DemetrisR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved Absolutely everything about it, i would definitely buy again and would recommend this to anyone!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      HI Omardejesus,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Time to update the house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Definitely is awesome. Took a bit of getting used to on the 4k QLED. Now I need to get the whole house in this same set up.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KristiM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! No complaints whatsoever! Just buy it!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Melo,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support