Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2099 reviews
(2,099 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, but sometimes the power is finnicky
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi devamo,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Delivery and product experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery from Best Buy was pretty smooth. They arrived on time and the delivery team was friendly and helpful. Overall, it was a positive experience.its always a relief when things go smoothly..it’s working well without any issues,i hope.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi FrankGuapo,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Lag
Rated 2 out of 5 stars
Glitch and goes black
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good but After a week of using this t.v it started glitching and screen going black for like 5 seconds when commercials come on. The t.v laggs alot.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Shenice,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Tv for $230’ Black Friday sale no issues period easy to set up and connects to internet fast . Bought the last one from Hammond store all Best Buy’s in Baton Rouge sold out quickly i can understand why great tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV! While the programmed color settings are off some, its a small challenge compared to the many benefits of this wonderful TV! For the price, I highly recommend!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LarryJ,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old tv died on thanksgiving so we had to buy a new one. This tv was super easy to set up and has a super simple user system. Definitely an upgrade from my previous tv!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ToriH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After searching a while for a new TV, we came across this amazing deal! Very pleased with our purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DonnieP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Solid choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid quality, and I look forward to years of good performance. I compared reviews before purchasing and this one checked many boxes.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KevR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this tv came with a lot of options i didnt know it had best buy is bu far the best place to get electronics and much more
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service! they took their time to answer our inquiries. You don't see that often anymore. Keep up the great job.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Phillips,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Watching TV again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went perfect with my order and shipment! I am enjoying my new tv. Thank you Best Buy for the Best Deal!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KennethH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing bad to say about it. I have only had it for about a month. I use a sound bar, so I really don't know what the sound quality is.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Item and customer service was awsome. My purchase went smoothly. I will order a laptop next.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Loved it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV excellent color with no adjustments. Love it!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamgV,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service very simple andfast transaction
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Malo,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv
Rated 3 out of 5 stars
Good tv for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price ???????????????????????????????? Maybe nottyttttyyytyytytttttttt
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ronald,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Its great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv my 3rd TVL. I am slowly replacing all my tvs with TCL. Had my first one for 7 years.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far works well but the legs aren't adjustable so I had to buy a new base so it weighs for on my entertainment stand
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.clarity and sound could be better. TCL is a good product but not this TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ScottT,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TCL tv has been heaven sent. Easy set up and it’s a huge upgrade from the Hisense I had.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AntonioS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support