Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Angle. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Left. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Back. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 1. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 2. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 3. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 11. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 12. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 13. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Q Class Gaming TV overview video video 1 minutes 11 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • TCL 50in to 75in Unboxing video video 2 minutes 48 seconds
  • Brand Overview video 1 minutes 14 seconds

TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023)

Model:
55Q550G
SKU:
6551174
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2089 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,089 reviews

  • Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way to shut off tv speakers to run a sound bar. Only turning it all the way down.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Great upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV we bought for a black Friday price. Loving it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pretty good overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good…processing is slow and glitchy some times but not major issue

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MikeH,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • TCL QLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product and features for this price category.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Anil,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Lag

    Would not buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv lags and sometimes becomes unresponsive, does stay connected to WiFi, remote is super sensitive and no longer working within first 30 days. Good image, resolution makes image look 3d which is great on big budget films but awful for older shows.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Tcl tv review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is awesome buy was siper easy delivery was on time

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are the best company I like my tv thank you so much

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Yep

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new version. Black Friday made it an easy buy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Best TV I’ve owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I would buy this product again in the future.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • TCL 55 inch QLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that I would expect out of a smart TV

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BigBOB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Truly amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for its price at black friday. Loved it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sam1997,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • New tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so far. It mounted fine. Slow to start up.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Very Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is very nice. Really enjoying the screen!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Raqeeb,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Speed

    upset with best buy,,, they lied & no help!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv on black friday sale Nov 2023... My salesman told me I had until 2/13/2024 90 days this was purchased 11/15/23 THE TV IS HORRIBLE...DIRT SLOW AND TERRRIBLE GHOSTING... TRASH ... i'M SO SURPRISED THAT BEST BUY CAN'T HELP A POOR VETERAN THATS DISABLED! AFTER ALL THEY THEMSELVES TOLD ME I HAD UNTIL FEBUARY 14TH TO RETURN... I did not know the lenth of troubles as its a bedroom tv and used only late at night for tv shows or a movie, at first it looked good then started getting worse and WORSE..... DO NOT BUY "TCL GARBAGE" ALSO MAYBE CHOOSE A BETTER PLACE TO BUY FROM... BOO BEST BUY.... BOOO

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MikeB,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with my purchase I will let you I. Six months

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • 55 Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great TV! wish it had a easy sleep option on menu,

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………………………………………………………………………………………………………..

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to do a complete resetting of factory specs before it would even work? Picture is too bright and fades when you turn the brightness down.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok tv for its price happy with it for secondary tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

Page 104, Showing 2,061-2,080 of 2,089 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.