Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2100 reviews
(2,100 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best TV I’ve owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I would buy this product again in the future.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL 55 inch QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything that I would expect out of a smart TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BigBOB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Truly amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for its price at black friday. Loved it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Sam1997,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
New tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV so far. It mounted fine. Slow to start up.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Very Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The display is very nice. Really enjoying the screen!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Raqeeb,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Satisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am pleased with my purchase I will let you I. Six months
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Speed
Rated 1 out of 5 stars
upset with best buy,,, they lied & no help!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv on black friday sale Nov 2023... My salesman told me I had until 2/13/2024 90 days this was purchased 11/15/23 THE TV IS HORRIBLE...DIRT SLOW AND TERRRIBLE GHOSTING... TRASH ... i'M SO SURPRISED THAT BEST BUY CAN'T HELP A POOR VETERAN THATS DISABLED! AFTER ALL THEY THEMSELVES TOLD ME I HAD UNTIL FEBUARY 14TH TO RETURN... I did not know the lenth of troubles as its a bedroom tv and used only late at night for tv shows or a movie, at first it looked good then started getting worse and WORSE..... DO NOT BUY "TCL GARBAGE" ALSO MAYBE CHOOSE A BETTER PLACE TO BUY FROM... BOO BEST BUY.... BOOO
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MikeB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
55 Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far great TV! wish it had a easy sleep option on menu,
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good……………………………………………………………………………………………………………………..
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to do a complete resetting of factory specs before it would even work? Picture is too bright and fades when you turn the brightness down.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 2 out of 5 stars
Very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv for its price happy with it for secondary tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Avoid TLC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 2nd TLC google TV. The first one crapped out and only took 8 months for TLC to replace it under warranty. The new one is a bit better but will lock up or for no reason or will exit out of the streaming app you are watching and go to another app. Only way to fix this once it has hapoened is to hard power down for 20 seconds and plug back in. This was one of the issues with ku first crapped out TLC. We also have a Hisense and have had zero issues. Avoid TLC unless you enjoy unplugging your TV in the middle of a game you are watching
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Robert,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The google software that came with the TV makes it very slow. I purchased TCL before with Roku software and it was fast. The Google inclusion spoiled it. Also, the Youtube function did not work and I returned it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do NOT purchase this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is a piece of garbage. Extremely cheaply made, insanely slow with not even half of the memory used up. Remote sucks. Do not buy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not Worth Buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv Hangs a lot while watching and does not refresh properly, I am completely dissatisfied with the product. Please do not buy this TV
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Srikar,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Junk!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk!!! Sound didn’t work properly and wouldn’t work with my soundbar, returned it and got a 65” Hisense that I’m very satisfied with!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianR,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Never shopping again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys did such a terrible job handling my problem with the this television
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BrandonB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor component quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 months after purchasing, the backlights have gone out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Cheaply made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV had something rattling inside from the first time I took it out of the box. Seemed to be cheaply made.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Slow performance within a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lag between remote button push and response on screen
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support