Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2089 reviews
(2,089 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Avoid TLC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 2nd TLC google TV. The first one crapped out and only took 8 months for TLC to replace it under warranty. The new one is a bit better but will lock up or for no reason or will exit out of the streaming app you are watching and go to another app. Only way to fix this once it has hapoened is to hard power down for 20 seconds and plug back in. This was one of the issues with ku first crapped out TLC. We also have a Hisense and have had zero issues. Avoid TLC unless you enjoy unplugging your TV in the middle of a game you are watching
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Robert,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The google software that came with the TV makes it very slow. I purchased TCL before with Roku software and it was fast. The Google inclusion spoiled it. Also, the Youtube function did not work and I returned it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do NOT purchase this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is a piece of garbage. Extremely cheaply made, insanely slow with not even half of the memory used up. Remote sucks. Do not buy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not Worth Buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv Hangs a lot while watching and does not refresh properly, I am completely dissatisfied with the product. Please do not buy this TV
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Srikar,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Junk!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk!!! Sound didn’t work properly and wouldn’t work with my soundbar, returned it and got a 65” Hisense that I’m very satisfied with!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianR,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Never shopping again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys did such a terrible job handling my problem with the this television
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BrandonB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor component quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 months after purchasing, the backlights have gone out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Cheaply made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV had something rattling inside from the first time I took it out of the box. Seemed to be cheaply made.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Slow performance within a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lag between remote button push and response on screen
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support