Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2069 reviews
(2,069 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Bad quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very grainy and pixelated on a lot of movies including new ones, it’s been like this since I had the Tv, it has a lot of potential and I hope it gets fixed on an update.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ErikT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv 11/2023 and stopped working exactly a year after in 11/2024 didn’t want to turn on at all we tried everything from changing the remote battery and plugging and unplug no more TCL for me!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Flex,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Defective out of the box!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked it up today all excited. Plugged it in and was horribly terribly disappointed at the screen with bright lines at the bottom edge. See my photo. I will drive it back to BB tomorrow.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi FriendlyShopperGuy,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
My TV came with a black spot on the screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV came with a black spot on the screen. I took photos and tried to talk to technical service, but I couldn't.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jean,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Ease of use, Google tv
Rated 5 out of 5 stars
Great option with Google TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and color, sound is good for average room. Easy setup, lite enough for one person to mount. Google TV interface is fast and smooth. Hard to beat for price.
I would recommend this to a friend - Pros mentioned:Google tv, Picture quality, Price
Rated 5 out of 5 stars
Really good Tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv. Great picture, and sound. I purchased two of these tvs. One for kitchen and one for living room. I play my PlayStation 5 and switch also on this tv, great Clarity and color. I would buy this brand again. Plus it’s a 55 inch and it’s super light and durable. The remote is simply nothing complicated. The set was super fast also, and the google tv is a plus. But must say it’s a very good tv. And you can’t beat the price. Best Buy has the best price for this tv. And if you get the annual service plan. The tv and everything else you own can be serviced by the Greek squad. ( but you have to ask someone at Best Buy about that :) If you get this tv you wouldn’t be let down.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Dannynla2001,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv, Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Review Title: Great Value for an Impressive 4K Experience! I recently purchased the TCL - 55" Q5 Q-Class 4K QLED HDR Smart TV, and it’s been a fantastic addition to my home. For the price, this TV packs a lot of punch in terms of quality and features. Pros: Vibrant Picture Quality: The 4K QLED display really makes colors pop, especially with HDR content. Shows and movies feel vivid and immersive, which is great for both daytime and nighttime viewing. Smooth Navigation with Google TV: Google TV is easy to navigate, and it has all the streaming apps I need in one place. It also supports voice search, which is helpful. Solid Sound Quality: Surprisingly, the built-in speakers have good clarity. While a soundbar might enhance the experience, the TV on its own has respectable audio for casual watching. Cons: Brightness Could Be Better: In a very bright room, it sometimes struggles to match the ambient light, though it's perfect for dimmer settings. Limited HDMI Ports: With only a few HDMI ports, you might need an extra hub if you have multiple devices to connect. Overall: This TCL Q5 model delivers excellent value for its price. It’s perfect for everyday use and makes for an impressive home theater setup without breaking the bank. Highly recommended for anyone looking for quality 4K without the premium price tag.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Exceptional TCL 55-Inch QLED TV: A 5-Starer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the TCL 55-inch QLED TV, and it has exceeded all my expectations, earning it a solid 5-star rating. The display quality is nothing short of breathtaking, thanks to the Quantum Dot technology that delivers vibrant and lifelike colors. Whether I’m watching movies, playing games, or streaming content, the clarity and richness of the visuals are truly impressive. The 4K resolution ensures sharp details, making every scene come to life. The HDR support enhances contrast and brightness, providing a dynamic viewing experience. The Dolby Vision compatibility adds another layer of realism, bringing out the nuances in both dark and bright scenes. The TV’s design is sleek and modern, with slim bezels that maximize the screen real estate. The build quality is robust, reflecting TCL’s commitment to durability. Setting up the TV was a breeze, and the user-friendly interface makes navigation seamless. One standout feature is the integrated Roku platform, offering a vast array of streaming options and apps. The remote control is intuitive, and the voice command functionality makes searching for content a breeze. The TV’s responsiveness is commendable, ensuring a smooth and enjoyable user experience. Audio quality is equally impressive, with immersive sound that complements the stunning visuals. The Dolby Atmos support creates a cinematic audio environment, enhancing the overall entertainment experience. Connectivity options are plentiful, accommodating various devices effortlessly. The inclusion of multiple HDMI ports, USB slots, and wireless capabilities ensures versatility for all my entertainment needs. In conclusion, the TCL 55-inch QLED TV has transformed my home entertainment setup. It delivers on all fronts – from picture quality and sound to user-friendly features and design. If you’re in the market for a top-tier TV that offers an unparalleled viewing experience, the TCL 55-inch QLED TV is undoubtedly a 5-star choice.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RushikeshW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv, Picture quality
Rated 5 out of 5 stars
Great Picture Quality & Features for the Price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the TCL Q5 55” QLED TV for almost a year now, and overall, I’m really impressed with what you get at this price point. Picture Quality: The QLED panel delivers vibrant colors, sharp detail, and surprisingly deep contrast for a mid-range TV. HDR content looks especially good — bright highlights and decent black levels, especially in a moderately lit room. It’s not quite OLED, but for the price, it’s impressive. Sound: The built-in speakers are decent, but not amazing. Clear enough for everyday viewing, though I’d recommend adding a soundbar if you want that extra punch for movies or gaming. Smart Features & Interface: Google TV is smooth and easy to navigate. You get access to all the major streaming platforms, and the voice remote with Google Assistant works great. Setup was quick and painless. Gaming: If you're a casual gamer, this TV will do just fine. The response time and input lag are respectable, though it doesn’t have HDMI 2.1 for the full next-gen console experience. Design & Build: It has a sleek, modern look with thin bezels. It doesn’t feel overly premium, but it doesn’t feel cheap either — it’s right in that sweet spot for value. Final Thoughts: If you're looking for a solid 4K QLED TV with excellent smart features and don’t want to break the bank, the TCL Q5 is a fantastic choice. It offers great value, especially for everyday use, streaming, and casual gaming.
I would recommend this to a friend - Pros mentioned:Color, Ease of use, Picture quality
Rated 4 out of 5 stars
TCL repeat buyer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these. Installed one last week and so far I really love the picture and ease of set up. It didn't take much tweaking out of the box. Angle viewing is very good and brightness in a well lit room with large sliding glass door and many windows was great. I have 3 other TCL tvs, two 50" series 5 and a 55" series 6. All are between 5-6 years old and have never had problems. I will install the other new one of these next week along with and 85" QM7 so I'm obviously a fan of TCL. The only reason I gave it 4 stars is the Google OS. It's not nearly as simple as the Roku OS on ally older TCLs. Teaching my wife how to use the new OS is already giving me anxiety. I did not review sound because I'm earc'd to 5.1 sound system. However, I did need to mess around with the Sony receiver and TV settings more than I would have preferred to get the system to default to 5.1 surround. It wanted to go to all channel stereo and settings weren't easy to find so maybe that deserves the 4 stars too if your a Google OS fan.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv, Picture quality
Rated 5 out of 5 stars
Outstanding Value and Picture Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the TCL 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV from Best Buy, and I couldn't be happier with my choice. The picture quality is outstanding, with vibrant colors and sharp details, thanks to the QLED technology. The 4K resolution brings everything to life, and the HDR feature enhances the viewing experience with excellent contrast and brightness. The integration with Google TV is seamless, making it easy to navigate and access my favorite apps and streaming services. The smart features are intuitive and user-friendly, and the voice control functionality is a great addition. Setup was straightforward, and the design is sleek and modern, fitting perfectly in my living room. Overall, this TCL TV offers fantastic value for its price, and I highly recommend it to anyone looking for a high-quality, feature-rich smart TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TonuH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Value 4K QLED TV with Impressive Features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the TCL 55" Q5 Q-Class 4K QLED HDR Smart TV, and so far, it’s been a solid addition to my home entertainment setup. Here are my thoughts after a few weeks of use: **Picture Quality:** The 4K QLED display is impressive. The colors are vibrant, and the contrast is excellent, especially when watching HDR content. Black levels are deep enough, although not as perfect as some of the higher-end models out there. For the price, it’s hard to beat the clarity and brightness this TV offers. **Smart Features:** This TV runs on Google TV, which is intuitive and easy to navigate. The voice search with Google Assistant works well, and integrating the TV with my smart home devices was a breeze. I love that I can quickly switch between streaming apps, live TV, and even my gaming console without any noticeable lag. **Sound Quality:** The built-in speakers are decent but not exceptional. They’re fine for regular TV shows and casual viewing, but if you’re watching a movie or want a more immersive experience, I’d recommend pairing it with a soundbar or external speakers. **Design:** The design is sleek and modern, with thin bezels that make it look more expensive than it is. The remote is straightforward and has quick access buttons for popular streaming services, which is convenient. **Value:** For a mid-range TV, this model offers great value. It has many of the features you’d find in more expensive sets, like QLED and HDR, without breaking the bank. If you’re looking for a quality 4K TV without splurging on premium brands, this is a fantastic option. **Overall:** While it may not be the best TV on the market, the TCL 55" Q5 Q-Class is a strong contender in its price range. Whether you’re streaming movies, watching sports, or gaming, this TV delivers a solid performance that should satisfy most users. I’m pleased with my purchase and would recommend it to anyone looking for a budget-friendly yet feature-rich 4K TV. --- This review highlights the key aspects of the TV while providing a balanced perspective on its strengths and areas where it could be improved.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mario,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Unmatched Home Entertainment:
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV is a game-changer in the world of home entertainment. With its remarkable 4K resolution and quantum dot LED technology, the television delivers an unparalleled visual experience, bringing out vibrant colors and sharp contrasts that create a lifelike and immersive viewing experience. The inclusion of HDR further enhances the picture quality, highlighting even the most intricate details and textures with impressive clarity. Its integration with Google TV ensures easy access to a wide range of streaming platforms and content, making navigation seamless and hassle-free. One of the standout features of this TV is its exceptional sound quality, thanks to the Dolby Atmos technology that creates an immersive audio environment. The sound is rich, detailed, and multi-dimensional, elevating the overall entertainment experience. The TV's sleek and modern design, with its slim bezels and minimalistic frame, adds a touch of elegance to any living space. Overall, the TCL 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV has redefined the standards for home entertainment, providing users with a true cinematic experience in the comfort of their own homes. With its impressive visuals, immersive sound, and user-friendly interface, this TV is a top recommendation for anyone looking to elevate their home viewing experience.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Lag, Operating system
Rated 4 out of 5 stars
Great Picture but don’t like Google OS!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this TV is pretty nice. Picture is great, but it has lag when connected to my PC dock, unlike my older TCL. I’m not sure if the Google just sucks or if it’s just a setting I’m missing. I do like the operating system of the Roku platform better than the Google platform and wish it was Roku. Other than settings like not being able to turn off the TV speakers but still allow it to adjust my sound bar and the delay from turning it on to switching to my firestick, it’s ok.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BDub,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Crisp color, lightweight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, easy to move, crisp color. Great value for the price.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Absolutely amazing!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t let the price fool you this tv is absolutely amazing! The picture quality really blew me away. It’s better than my LG which really surprised me. It’s very responsive and the picture quality is beautiful! The colors are great and I’m impressed every time I watch anything on it! Only thing i would recommend is a sound bar. Sound isn’t terrible but could be better but is perfectly fine without one but for best sound possible I decided to get a sound bar. Other than that it’s a perfect tv and I 10/10 recommend it! Don’t let the price fool you I promise!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Stunning Picture Quality and Smart Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 55” Q5 Q-Class 4K QLED TV delivers brilliant colors, sharp detail, and smooth motion. HDR makes movies and games look incredible, and Google TV makes finding content easy and fast. Setup was simple, and the design is sleek and modern. Excellent value for a truly impressive viewing experience!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Enjoying my new TCL TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend this amazing TV! When they say official TV partner of the NFL they mean it. The first thing I did was watch a game and the sound, color, and quality were better than I expected.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Debbie,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Stunning picture and colors.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After getting home and getting it set up, I turned on the michigan game on the local fox affiliate and we were very underwhelmed...it looked bad, but when we looked at every other channel (all 100+ channels), every other channel looked amazing!!! It turns out that the field level cameras look very good but the overhead camera on just that channel looked bad. Every other game on every other channel looks amazing! My buddy who helped me get said he was blown away at how great the QLED looks and I haven't even added the 4K programming to my youtube TV account yet. I can't wait to see how good that looks. I don't know about the sound because I have a nice 5.1 channel setup with soundbar that is hooked up to it. I'm really impressed at how great everything looks on this TV and for the price, it really is unbeatable for a 4K QLED TV. My buddy who currently has a nice 4K TV is looking at buying this. I would definitely recommend this TV, especially for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Speed
Rated 5 out of 5 stars
Great casual viewing TV for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it a 5 star based on the price and performance. I'm not a pro reviewer of TV's. I bought this knowing it's not going to be anywhere near the quality of higher end TV's so i wasn't expecting much. Quality comes with a price. This was to replace a cheap Toshiba Amazon TV which I hated. The former was slow and glitchy. This one works great. Does not respond as fast as my hisense U7 but it's ok at that price. My bed is pretty far from the TV so everything looks good to me. Not gonna go to details about the blacks and whites. It does it's job for casual viewing of TV shows, Netflix, Hulu and whatnot. Can't say about games since I don't have one hooked up it. I find that the theater night mode seems to have the better picture. As with the android TV's now, I love the free TV feature which pulls channels from OTA and apps. They made it pretty simple to use. The sound is loud. I can hear it fine from across the room when not using my sound bar. Over all, I think if you're not picky and just need something to watch TV and don't want to pay high prices...this should work just fine. Hadn't found any issues so far.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bill,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support













