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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2088 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,088 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TCL QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB had this TV on sale at a great price. It was a replacement for an older Plasma TV. It is super light and the QLED provides superior image quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value for the Price - TCL QLED TV Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the TCL QLED TV from Best Buy, and I am thoroughly impressed with the value it offers for the price. Here’s my detailed review: Picture Quality: The QLED technology really makes a difference. Colors are vibrant and lifelike, and the contrast is excellent, with deep blacks and bright highlights. Whether I’m watching movies, sports, or playing games, the picture quality consistently impresses. Design: The TV has a sleek, modern design that fits well with my living room decor. The thin bezels give it a premium look, and it doesn’t take up too much space.Smart Features: The built-in smart features are intuitive and easy to use. Navigating through apps like Netflix, Hulu, and YouTube is smooth, and the interface is responsive. I also appreciate the inclusion of popular streaming services right out of the box. Sound Quality: The sound quality is decent for a flat-screen TV. It’s clear and loud enough for regular viewing, but for a more immersive experience, I would recommend adding a soundbar or external speakers. Value for Money: Considering the price, this TCL QLED TV is an outstanding deal. It offers many features and performance aspects of more expensive models but at a fraction of the cost. Final Thoughts: Overall, I am extremely satisfied with my purchase. The TCL QLED TV delivers exceptional picture quality, a sleek design, and user-friendly smart features—all at an unbeatable price. I highly recommend it to anyone looking for a high-quality TV on a budget. Got it on sale for $229.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jdmdp,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    amazing picture. amazing price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a smart TV box but my cat's kept chewing the thin cords. went ahead and got a 50-in for my bedroom after I got the 55 for the living room. words cannot express The brilliance and color of these TCLs. I read the write-ups how they brag about the picture.. so the first thing I did was put on the ten commandments with Charlton Heston. I was blown away. it is gorgeous. for those old folks that remember the ten commandments this got color in the movie you can't find today. The TCL showed it with no problem. made a peacock look like he was missing colors.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EdwardR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    A great TV at a great price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying this tv. In the past, I have always bought high-quality Samsung TV's, but this time I didn't need as big, quite the same quality, nor the high price tag. Initially, I was going to go with a Visio, but then I read some articles that selected the 2023 Best TV's, and they both ranked TCL well above Visio, so I chose the TCL 55" Q5 QLED 4K Smart Google TV. Set up was easy and I'm very impressed with the quality of the picture. On top of that, I got a huge discount from early Black Friday at Best Buy, so I'm thrilled with my purchase!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RebeccaS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features. Picture is so vivid. I love that it shows me but continue watching feature. And my other TV if I watched TV in the living room and came into the bedroom to watch something I'd forget which streaming app it was on. I don't have to worry on this TV it shows me all the streaming apps and what I was watching. I love that. The only thing missing is the backlit feature on the remote.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Norma,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    The Sweep Spot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a TV to use with my PC with an emphasis on gaming. I ended up choosing this one for its capabilities of VRR, HDR, 4K resolution, low input lag, and a pseudo 120hz mode, albeit with a slight compromise in that mode. You simply won't find a full 4K120 display at this price point. This TV was listed as the best budget gaming TV at the moment on RTINGS. I knew I couldn't get a whole 4K120 with the budget I had in mind, but this TV did have a way or "sorta" checking that box. What it CAN do is display 1440p content up to 120hz, but with what I believe it is the vertical resolution halved. This means it wouldn't be as sharp as native 1440p, but it still looks pretty nice. It's a trade off if you were looking for the smoothness. If you want to do 4K, you still have a VRR capable screen up to 60hz. The OS is a little laggy at startup, but everything really works fine. You can use voice control if you so choose. You can log in with a google account and customize screensavers and whatnot. There's no local dimming, so fully black scenes have a bit of light bleed at the edge of the screen, but nothing terrible. I will say it was a bit of a pain to get to use the 120hz mode. I couldn't find any documentation or help online to enable it. I set my PC to output 1440, but I could only choose 60hz. I ended up having to go into AMD Adrenalin settings and choose a 4:2:2 color format or something along those lines for it to finally work. That was a headache. But now I can utilize my PC on a bigger screen with some flex on the refresh rate.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ANTIPASTA,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Really Nice For The Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv on sale for $189. Never seen a QLED for such a low price. Took it home and the picture is so nice. Colors pop out at you. You can see the makeup caked on people, blemishes, etc. And video games look smooth too. Definitely made me a fan of QLED. So much so, purchased another model a week later. I will say the weakest thing of these tvs is the sound. I recommend a soundbar to make ur tv experience top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 4 out of 5 stars

    Great tv for Mrs. Moma

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. I got tired of watching tv at my moms while waiting for my laundry to get done. Her tv was old & I wanted to replace it asap. I didn’t have a lot & I bought it open box excellent condition. They love it, it’s pretty bright & has good speakers. Color is a little saturated like the old Samsungs but this tv is perfect for her. It’s there 1st 55 inch & they think I spent a lot. I didn’t…TLC stepped up there game recently. I like google tv interface. Just wish the picture options were better like my other tv. Great Value

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Godzilla85,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Best Buy. The picture quality is crisp and clear with great depth. Wide viewing angle. For the price you can’t beat this quality. Easy setup and easy connection to all my streaming services and apps. This is one of the lightest TV sets, I can easily carry and move it around by myself. The sound quality is ok but I have it hooked up to an external sound system so its awesome. I’m bummed they didn’t have th 65” in stock definitely would of enjoyed that more.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HI808,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality, Price

    Rated 5 out of 5 stars

    Great picture and value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, really sharp images, had to tone down the color a bit it is so bright - great value for just over $200

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Greg,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color and good quality. The sound is great and it's somewhat light for mounting on to the wall.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RafB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Best TV for the price, hands down

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, best you can get I think, especially when I comes to picture quality and brightness. Only complaint I have is really a Google TV shortcoming, not TCL, and that is that there’s no Windows extended desktop support natively, have to use a workaround. Still very happy with my purchase regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    TV for den

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy setup. Great value. Only wish it was a Roku TV like my other TCL tvs.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Astro2b4ever,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Definitely would get another for 230!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snagged it during black friday for $230. I Bought this for the master bed room and let me tell you.. its a great buy. The sound is great and for someone that falls asleep to the tv , I am pleased to wake up to a screen saver that you can customize with personal photos. The Google OS is one of the reasons I bought this. Its right up there with vizio and fire tv as its visually pleasing. I had a budget for a tv and this was a great entry into qled .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AverageDad,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    TCL Q5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box I love the tv. Had to make minor changes to brightness (was set at max) and contrast other than that it was perfect. Nice sharp clear image, set up was so easy a caveman could have done it. Simple remote and I for one like the Google Tv. It's easy and quick to access what I want. The picture is better than the TV it replaced. It replaced a Samsung - 50" Class Q60C QLED 4K UHD Smart TV that didn't last 3 yrs.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ThomasP,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture, unbeatable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this tv vkew me away. The picture quality is fantastic. The colors really pop and provide a live like image. The tv doesn't have 120hz, that that is to be expected at this price point. I didn't buy the tv for gaming so this didn't matter to me. If youre in the market for a great tv to connect to a streaming service or something similar, this tv cant be beat. I liked it so much i bought 2 more for our offices.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sc0ttyMinZ,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tlc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. The picture is very clear and I get almost all the channels that I watch with out cable. Set up was very easy, toke it from the box and secure the stand on and plug it in that was it. On the screen it tells you what to do if you want live viewing like the news or movies or anything you like. You also get a look movies channels too. I have recommended this tv to my friends and family.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mamiejallah1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL 55" OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 55" is great. Really clear picture. Easy to set up. A great value! My old Samsung only lasted 3 yrs!! My hearing aid/TV monitor works great with it & connected easily. We really love Best Buy because 1) they don't work on commission, 2) they have no vested interest in a y certain brand, 3)they know their stuff. Very knowledgeable. We buy all of our electronics & appliances there.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CandyG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Punches above its weight class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale, I'm not sure any other TV can compete. This is my 2nd TCL TV (first was bought years ago and is still perfect) and it's even better than the first. Out of the box, it had no dead pixels, just needed a little picture adjustment (factory settings are made for a huge warehouse), and the setup wizard walked me through everything (apps needed, connection settings, etc.). Easy and within minutes I was completely set up. QLED picture is fantastic and the motion rate is great (TV is not being used for gaming, just streaming). Most of my home is on the Roku platform and this was the first google system and I have no complaints. Easy to find all apps, connect, and since i have an android, there's some additional integration that's pretty cool. Anyway, for the people who are looking for the best pic quality and sound, what are you doing here at this price point? But really, it still punches way above its class as long as you know how to help it (sound bar and pic settings).

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FFXBuyer,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 55-inch Q5 Series QLED TV is a fantastic choice for anyone looking for a vibrant, high-quality viewing experience without breaking the bank. Its QLED technology brings forth stunning colors and contrasts, elevating your favorite movies, shows, and games to a whole new level. The 4K resolution ensures crystal-clear details, while the HDR support adds depth and richness to every scene.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bhrgv,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support