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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2088 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,088 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Champagne Taste on a Beer Budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 yr old UHF 4 K Samsung died, so I needed a replacement but didn't want to spend an arm and a leg for a new TV. I saw this TCL Smart TV on sale for $229.00 at Best Buy, and wasted no time jumping on that great price. I wanted to upgrade the UHF picture to a "QLED" version as I could not justify the much higher cost of an OLED. The picture is amazing with crisp colors and dark contrasts...a great upgrade from the UHF. The sound from its speakers is superior as well, much better than my more expensive Samsung. I have a soundbar hooked up to it , but, as far as I'm concerned, with or without one is just fine. For the price, this TV is feature laden with options such as a full compliment of apps generated through its Google TV functionality, Wi-Fi and BT connectivity, I was able to pair the TV to my Amazon Alexa through its TCL Assistant skill in the Alexa app. Voice commands are limited, but so is my tech expertise, so I'm happy. The biggest negative in my estimation is the Google operating system. It tends to be a little pokey loading content and changing input sources...slightly annoying but certainly not a deal breaker. All in all, this TV is a great buy for the money, particularly for those like myself who have champagne taste on a beer budget. You won't need to return it, but if you do for any reason, Best Buy has a very generous return policy now that the holiday shopping is in full force. Take the leap.....You won't be disappointed.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TigerBob,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great TV that won’t break the bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great picture quality and an easy to use interface. It’s very vivid and lifelike. Accessing your streaming apps are done through the Google TV interface which allows for easy to access to all your shows once you’ve gone through the initial setup. This isn’t as expensive as other brands of TVs on the market but it is certainly a great value for the money. I would recommend this model to anyone looking for a great TV that won’t break the bank.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Fresh,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TCL Q5: Budget QLED Brilliance for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have purchased, Great value QLED TV with vibrant colors & fast gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV But Buggy Operating System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing and the sound is good for TV speakers. It supports HDR10 and the picture from my laptop on my TV is absolutely gorgeous. I use this TV for light to moderate PC gaming and the occasional movie and it does not disappoint. I would have given it 5/5 except that the Google TV software is kind of buggy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi midnite0ker,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Title: Impressive TCL Q5 Series QLED 4K UHD Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the TCL 55" Class Q5 Series QLED 4K UHD Smart Google TV on 10/23/2023, and it has exceeded my expectations. The stunning QLED display delivers vibrant and lifelike colors, making every viewing experience truly immersive. The 4K UHD resolution ensures sharp and detailed visuals, whether I'm streaming my favorite shows or enjoying a movie night. The size, 55 inches, strikes a perfect balance, providing a cinematic feel without overwhelming my living space. One standout feature is the Smart Google TV functionality, which offers seamless access to a plethora of apps and services. Navigating through the interface is smooth and intuitive, thanks to the responsive remote control. The Google Assistant integration allows for convenient voice commands, adding a layer of modernity to the overall user experience. The design is sleek and modern, with thin bezels that draw your focus to the impressive screen. The TV also has multiple connectivity options, making it easy to hook up gaming consoles, sound systems, and other devices. Overall, the TCL Q5 Series QLED TV has proven to be an excellent addition to my home entertainment setup. Its combination of impressive picture quality, smart features, and stylish design make it a top choice in its class. Highly recommended for anyone seeking a high-quality, feature-rich television at a reasonable price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JavierP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Tcl and tlc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best value purchase of 2024. The picture rivaled my $1000 Samsung i got in 2020 and is a quarter of the price. I definitely prefer the google versions ovwr the roku or fire os

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Good for what it is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the Black Friday deal and for people that don’t mind not having all the bells and whistles of higher end TV’s this TV does the trick. Very bright and colorful after adjusting settings and fairly crisp quality. Got this to replace my parents 7 year old 1080p tv. This one does look sharper but does not compare to other high end LED panels I’ve seen.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrockP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Qled TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I bought in years. User friendly. Very clear acreen. This TV has all the App for your enjoyment like Netflix. I eould recommend this TV to all my family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a TV that had a backlight going out. I can't complain as I still have the TV in my living room and it is amazing. Great picture and great sound. Easy to setup and real easy to run.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV , Great Value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching it now. It’s bright, clear, and the google tv interface is good. Especially when you put it into app only mode. I replaced a 7 year old LG and I’m very pleased with it. Wish the settings with my soundbar were easier to navigate but that has been the only issue.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Pete,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and google tv is great. hooked up via ethernet so no comment on wifi

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WesleyR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv , and it was cheap .has good had ,and volume is aswomse

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoseG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 55" Q5 Q-Class 4K QLED HDR Smart TV with Google TV is an excellent choice for its stellar picture quality and affordability. Its vibrant colors and crisp resolution make every viewing experience immersive. With Google TV integration, accessing content is seamless. A top-notch TV without breaking the bank!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PavankumarR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Don’t sleep on older models

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked around a lot for an older model, relatively good quality, 4K, Smart Television and found a good deal on this one. I’ve had great success with TCL and this is my second one, although my previous model was a Roku TV and this one is Google TV. For my watching environment, 55” is more like 75” and the picture is gorgeous. If I had an Android phone and tablet, this would be the perfect ecosystem. However, just because I have an iPhone, it doesn’t mean it’s not a good experience. I can still control the TV with my phone and the apps move across platforms seemlessly. I can control Alexa through it, I can even control my portable AC unit with it. The onboard audio is pretty mid, but just adding a 2.1 soundbar with a subwoofer ramps it up exponentially. If you aren’t a Black Friday fan or Amazon days fan and just stumble across deals randomly, look at older models that are still in circulation. I bought 2 of these and saved $300+, $100+ off just for being an older model. Great find!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LanceM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Great television! Not so great menu.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the picture quality - it's brighter and a step up from the Q4 version I have. There is also a good deal of picture customization available if you dig into the menu. The operating system on the other hand is pretty bad, it's not nearly as good or as intuitive as TCL's Roku televisions. The quality of this TV at this price point is pretty great though, I recommend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi John,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Stop thinking about it...just buy it already.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the Q5 class. You won't find a better TV for the price, options, and display. Crisp quality, easy setup, and the built-in Google OS is great, fast, and snappy. It takes a second for the Google OS to wake-up but just as efficient and usable as a FireStick without having to pay $30-50 extra. The Netflix, Prime, and YouTube shortcuts (there might be another one) are fantastic. This thing just works, and works well. I have it in the gym, connected to external speakers. Caveat: this is not considered a 'premium' TV so you can't AirPlay directly to it from an iPhone without downloading an app on the TV from the Play Store. To be clear, you won't have the ability to directly cast, beam or AirPlay to it without a special app on the TV. Other than that, great TV, highly reccommend for anything near/under 300 pesos.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EricD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Using outdoor pavillion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QLED for $350. Can’t be beat. Only been on for 3 weeks. So time will tell

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TCL tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and the sound isn’t too bad without a sound bar. I have an old Visio bar that I didn’t like so maybe when I can afford a new one I will add but for now it’s ok. Wish this had Roku instead of Google but again not a deal breaker. All and all a great TV for the price. This is our 3rd TCL tv and haven’t been disappointed yet.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RossA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL-55”Class Q5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the purchase of the TV. The image quality is very good. I am planning to buy another such TV, but it is 65.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about buying this TV because of how inexpensive it was. I am glad I did. The picture quality is amazing. Very easy to set up. I will definitely buy this brand again.

    I would recommend this to a friend