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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2088 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,088 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great quality product, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TB because it was on sale. I’m impressed with the product and will buy from the same brand in future. Great picture, sound and easy to set up and navigate.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sunny,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV, Great Price.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL Q5 Series are very good banks for the bucks. I've had this TV for awhile now and so far it's been quite impressive. The pictures are very bright (not too bright and washed out, but perfectly balanced), and the screen is quite sharp too. The speakers are decent, but I wouldn't use the TV without a soundbar (I wouldn't use any TV without a soundbar, TV speakers are absolutely horrendous in my opinion). All in all, I would definitely recommend this TV for anyone looking for a 55 inch TV with good picture at a reasonable price. This is my second TCL TV (I have a 65 inch too), and I will definitely consider TCL Q series TVs when I decide to jump to a 75 inch TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Yellowman1,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TCL 55'' Q5 Q CLASS LED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Impressed with the picture is Excellent! Who would think it is that good! Nice and bright and sharp clear! Highly recommend and a better price than the competition!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Carll,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    We bought this television because our Samsung took

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this television because our Samsung took a crap after two years… This TV was not that expensive, and has great picture quality, way better sound quality than the Samsung, and overall very easy to use… I highly recommend this television!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnnC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Much better than I had expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big Sony fan, but these days I'm looking to save some money so I went with this 55" TCL for my "man cave", and I've got to say I'm very impressed. In my opinion, the picture quality is just as good as the Sony Bravia that I have in my living room. The audio for the TCL isn't quite as good as the Sony, but it's good enough for a man cave. Initially, I was a bit disappointed with the Google OS on here because it does come with an older problematic version installed. Once it updated itself though, it's been great. If you're not used to Android TV / Google TV, it will take some getting used to. I love it because it can show all of my photos that I keep in Google Photos when the TV isn't playing anything, or when it's playing Spotify. Overall, I wouldn't hesitate to buy another one for another room in my house.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Batman,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV on Black Friday deals and upgraded from my 55 inch LG 4K AIthink. I wanted a qled TV and I have a TCL in my bedroom qled series 7 and I loved it so I wanted to try this out. The price might scare you away thinking that it's going to be a cheap TV but I can tell you right now the picture quality is so much better than the LG that I had and has way more features even with the price point. Only downside I I could say right now with only having it for a few days is the sound. You may need a sound bar. If anything changes I'll update this review.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Derek,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great picture and easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this TV for my daughter's room and it is amazing. easy to use and great picture. Google OS is a major plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the performance and price of this TCL 55” TV. The picture is sharp, the sound is better than I expected (though not the best, but which TV actually has good sound without a soundbar) and the set up was very easy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SC420,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very nice and value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 5 Series is a good TV for most uses. It's great for gaming thanks to its low input lag, quick response time, and variable refresh rate support. It's very good for watching movies in a dark room thanks as it displays deep blacks and has a full-array local dimming feature, but the local dimming feature isn't the best, and there's some blooming around bright areas of the screen. It's good for watching sports and decent for shows in a bright room, as it has good enough brightness to overcome some glare. However, it has a narrow viewing angle, so the image degrades when viewed from the side, making it a poor choice for a wide seating arrangement.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dkumar,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great! Good deal for the money. Would buy another.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Pleased,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price! Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 55" Q5 Series Tv t's seriously cool. The picture quality? Insane! I'm talking vibrant colors looks amazing for the price point. The 4K and QLED looks amazing and the Dolby Vision HDR sounds god but its better with the sound bar.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Stephan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv, Picture quality

    Rated 4 out of 5 stars

    Best Tv for an affordable price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price! The more pronounced image is amazing, giving you more attention to detail. The upgraded tv with google has many apps to watch and download at anytime, not to mention the voice commands provided through the remote is a big help!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AdamR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL 55” review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’m very happy with this tv. The picture is really clear, has easy to use apps & sound quality is good. Fair price. It was delivered on time and with care.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Chloe,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size tv for the bedroom. I like how all the apps I use to stream are easily reached on the main screen. The picture quality is nice as well, super bright even when adjusting the settings, still very crisp and clear picture

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TiaraR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Remote is annoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and quality is great. Our only complain is the remote is super laggy and annoying. I often have to click the same button multiple times for it to work. The Google voice commands could also be improved as well as the interface of the Google TV in general.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GabrielleA,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - super clear picture, good color. The Google SMART function offers a variety of apps and networks to assist in the quick setup process. The size is great for a bedroom and the TV has great sound quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SamG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice QLED Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being my first QLED TV Very nice picture. Sounds not that great but if you put a AV Receiver or a soundbar sounds Awesome. It has its flaws like sometimes it takes a while for apps to load and when switching to another app it glitches very weird. And when I connected my Sony 5 year old Av Receiver it Sometimes doesn’t work properly till I restart the tv then it starts working again maybe it might be my receiver I don’t know. Otherwise The TV is flawless. O Maybe it might be my tv but I noticed that the bottom sides and top have a very thin white line. I read that others when peeling front film cover and plastic side films that happened to them too. If you get it on sale then I think it’s worth it but full price not worth it. But for being my first QLED Tv it’s Awesome Can’t wait to see the Super Bowl this year and see how it looks.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JS23,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Exellent bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fanciest TV in the shop, but as most seems to break down every three years now, this one more than fits the bill Bright, clear picture, incredibly easy to set up, intuitive, and a steal on sale. No regrets.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JFSHMA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Great budget tv for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very vivid and vibrant color. Playing xbox series x is very smooth with 4k/60 or 2k/120. I mainly play in 4k/60.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Lot of TV for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 2nd TV for a bedroom but didn't want to spend a lot of money on it. It went on sale for $230 so I bought one. I didn't need a lot and wasn't expecting a lot. My main TV is a 2014 Sony 65" 4K TV. It was expensive - $1800. I guess TVs have just improved a lot because this TCL is better in every way compared to my 10 year old Sony. I suppose if you need the best TV available this TV won't be good enough but if you're an average viewer just looking for a decent TV I doubt you'll be disappointed.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CharlesV,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support