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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2088 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,088 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great for Sports and Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality is very good. Our last TV lagged some on certail video games that my kids play and this one does not.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi nlogan7,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best Buy Ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing deal ! We put it up immediately and the color, sound and graphics were absolutely amazing and perfect?

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BarbaraH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TCL QLED

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs for the price. From the size to the brightness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Buy if on sale, skip if not

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a bedroom TV that my wife and kids use in the morning to watch the news and some shows in bed. The picture quality will not blow you away but for a $299 TV it isn't really supposed to. Google TV was really the reason I purchased this TV. It is a great operating system and very easy to operate especially if you are not good with technology. I am not usually a fan of TCL but this was just too good of a deal to pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality with hassle free setting. Extremely sleek in design and highly portable.The speakers just give you a theatrical experience. Adjustable brightness levels as per convinience

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi unknown,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent at the budget price point. Clear pictures and ease of navigation through apps. Vocals are clear but bass is unnoticeable.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JayKay,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good picture and beautiful color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture on the tv and how easy of a layout the homescreen has. When hooked up to your google account it does a good job linking all services. My thing i dont like about it is how slow it is when going through the screen and apps

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. If you need any assistance please reach out to us at https://support.tcl.com/contact-us. Enjoy! Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good experience, great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Super- TV and picture for the money! Purchased this as a gift and was a little concerned about the quality… but it did turn out to be great. The TV is very light weight and easy to hang.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JPBrown,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL TVs consistently deliver exceptional picture quality, user-friendly interfaces, and great value for money, making them a top choice for anyone seeking a fantastic home entertainment experience.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Venkatasaikishorekumar,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality Great viewing, very easy setup Great experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent. Very good luck with TCL brand, value is excellent. And Best Buy stands behind their products at point of sale. Excellent customer service.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display quality is excellent for the price. With HDR support, you can see the vibrant displays when you play 4K content. Kudos to Best Buy for matching the price when the TV became cheaper after my initial purchase. My major complaint would be regarding the Google TV interface which is a bit laggy though. However, it works seamlessly with my Apple TV. The CEC control for powering ON the TV with my Apple TV remote is a bit flaky and I need to make sure I have both the remotes available. However, a QLED TV for this price is a steal and hence the five star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! I bought in on sale for $300 and it is worth every penny! This was a Christmas gift for my son. He uses the TV to play PS5 and he couldn't be happier! The picture is extremely clear, and the sound quality is excellent! I am in the market to purchase a new TV for my living room. I have been a huge supporter of Sony, but I am now considering TCL. Let's be real, the economy and the cost of things are crazy! If I can get the same or very close to same quality TV as a Sony and pay almost half the cost.... Come on peeps...! Think about it. Go check a TCL out before your next purchase. I think you will be impressed.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BREWCREWER,

      Thank you for taking the time to provide your feedback. We're thrilled that your son is enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV for the price range

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an entry level QLED. Decent picture quality, but remote control has some lags; you may need to push the buttons several time in order to get respond.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi kgtari,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV very clear i am happy that I went with this model and very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is good and has a good picture and color but it glitches a lot. Definitely better TVs out there but it’s good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Great Picture and tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and Fast Google TV interface. Works well with the Roku Sound Bar 4k. Plug it in to the ARC HDMI port and my existing Roku speakers work, even the Google Apps.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TechGuy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing QLED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV on black friday and I am blown away by the colors and saturation. It feels like a 700$ Samsung TV. It has google tv so its a plus. I am really glad with this purchase

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RazerNari,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Outstanding Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this tv on the black friday special. So far much better picture than the tv it replaced. Decent sound. And the price was right. I'd definitely look at TCL for my next purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MattK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and amazing value for the price. QLED this cheap is basically non existent otherwise!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MoeA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support