Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2099 reviews
(2,099 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
TCL QLED
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best TVs for the price. From the size to the brightness.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great gamer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture out of the box and great specs for the price. Excellent for a gaming tv if you dont want to break the bank on a FALD 120hz and all that stuff.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Anthony,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Bigger is better!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale during Black Friday. Didn’t realize how much i would like the bigger screen. Wish I had bought an even bigger one. But nice and bright.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ArdellK,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Could be better
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is good and has a good picture and color but it glitches a lot. Definitely better TVs out there but it’s good for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Not an OLED but better than standard 4K!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are downgrading from an OLED (for what ever godforsaken reason) then you will be completely underwhelmed with the performance of this TV, it simply doesn’t stack up to the power of a nice OLED. However if you are upgrading from a regular HDTV, tube tv or even a standard 4K tv this will be a pleasant upgrade at a more reasonable price than a OLED or 8K tv. I recommend this TV for anyone on a budget who wants a slightly better than average picture quality or gaming experience. If it’s just for grandma save the money and grab a standard 4K tv of the same size, they’re practically giving them away and the picture difference is only going to be noticed by a somewhat trained eye.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality Great viewing, very easy setup Great experience
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome Tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV very clear i am happy that I went with this model and very user friendly
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture! The setup was so easy! If you're looking for a tv with a quality picture, then this is the TV. Excellent pricing with quality!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Randy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Great xmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed the television. I received as a prize for xmas and me and my family have been enjoying. The color is great, it was a very good xmas. Sound quality is good as well as the picture.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality and amazing value for the price. QLED this cheap is basically non existent otherwise!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MoeA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Operating system
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on a Black Friday sale ($229). Great picture and good sound for tv speakers. Google OS is slow to respond but tolerable. Would definitely buy again.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi iPhone,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
My TCL QLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time going outside my trusted circle of brands and am happy to say; TCL qled tv came through. It is top quality and yet affordable.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Johnwoma,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this TV for over 3 years, I'm writing this review to recommend it. Good picture and sound.
I would recommend this to a friend- Pros mentioned:PriceCons mentioned:App performance
Rated 4 out of 5 stars
Tv worth the money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works well apps on it crash a couple times but for the money you get an amazing tv. Gaming works well with it. Definitely recommend if you’re a gamer
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BraydonM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Amazing value but major design flaw
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has amazing picture quality and it's a great value for its price. Gaming on my PS5 has never been better. There's also a ton of adjustable settings that I'm still exploring but having fun with me. A minor complain is the android OS sometimes runs a bit slow. One MAJOR design flaw is how thin the back of the TV is. There's a small box with vents at the center of the TV but the rest of the back panel is so thin, that it HEATS up quite a lot, to the point that you can feel the warmth in the room. I have never felt a hotter TV, including those up on display at my local BestBuy. Conveniently, this exact model isn't up on display. The 75" Q5 Series that was on display has a much thicker back and feels warm at the most, despite being turned on all day per the BB associate. In fact, when I brought this up to the BB associate, he told me I should get it looked up. Ended up getting it replaced, but the new one still heats up the same, so it seems it's mostly a design issue with the 55" model (and potentially smaller ones). Does not seem to be an issue with performance but I guess we'll have to see. I'll keep the TV because I got an excellent deal on Black Friday, but I wouldn't buy it again due to this issue. BUYER BEWARE.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Anyolo,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 55" QLED (LED backlit LCD display) picture quality was very good! About as good as the OLED screens without the burn in issues, at a fraction of the price! A great deal for the quality and budget minded. There was one issue, the day that the set was to be delivered was cancled without a phone call or email. I only found out when I went online to check the TV specifications for hanging it on the wall. It wasn't delivered till the day after the Superbowl game. But Best Buy did good. They mailed me a $35 gift card.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Donald,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:App performance
Rated 4 out of 5 stars
TCL QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is EXCELLENT! Love the apps included on the television. However, some of the apps stall with opening, and switching between the apps causes a lag at times.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SherrilynnM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the easiest tv to use. Also the price is good. The tech came to set it up explained so that an older person could understand.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Sueblue,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV it has a lot of clarity and the picture is magnificent is pretty fast when it comes to the Internet features and the guy who came out and installed it did a great job. He was very delicate and before he left, he made sure I was able to operate the television and there were no technical issues. I will say the only negative I’ve had was since I’ve used it it froze on me so I wasn’t sure exactly what that was and it made me pair the remote control to the TV again but I had to unplug it and plug it back into the wall in order for it to work
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mary,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter’s room to replace a TV that worked very sluggishly and that could not connect to the Wi-Fi enough to stream anything. I was worried, when ordering this for her for Christmas, that it would have a similar Wi-Fi issue. We mounted this TV, which was quite easy. The setup of this TV was very straight-forward and using it is very easy. Everything is snappy; the screen is bright crisp and clear; and the Wi-Fi has a strong, steady connection. I am very happy with this TV and so is my daughter. I would purchase this again.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi karat,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support