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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2088 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,088 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App performance

    Rated 4 out of 5 stars

    TCL QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is EXCELLENT! Love the apps included on the television. However, some of the apps stall with opening, and switching between the apps causes a lag at times.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SherrilynnM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Catch it on sale and you will be in bliss!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TCL 55". The picture is beautiful, it is lightweight and it was a great price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KerryA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter’s room to replace a TV that worked very sluggishly and that could not connect to the Wi-Fi enough to stream anything. I was worried, when ordering this for her for Christmas, that it would have a similar Wi-Fi issue. We mounted this TV, which was quite easy. The setup of this TV was very straight-forward and using it is very easy. Everything is snappy; the screen is bright crisp and clear; and the Wi-Fi has a strong, steady connection. I am very happy with this TV and so is my daughter. I would purchase this again.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi karat,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV it has a lot of clarity and the picture is magnificent is pretty fast when it comes to the Internet features and the guy who came out and installed it did a great job. He was very delicate and before he left, he made sure I was able to operate the television and there were no technical issues. I will say the only negative I’ve had was since I’ve used it it froze on me so I wasn’t sure exactly what that was and it made me pair the remote control to the TV again but I had to unplug it and plug it back into the wall in order for it to work

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mary,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Worth it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money you can’t go wrong with this buy. Got this for my daughter before Christmas. Was recently visiting her and the TV looks great. She really likes it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Billy,

      Thank you for taking the time to provide your feedback. We're thrilled that your daughter is enjoying her TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope she continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TCL TV is really a great TV. The picture quality is astounding and I'm really pleased with it. I have added an additional sound bar to the system, but the sound on the TV is really quite good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture outdoors

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Picture outdoors! Works well in an bright area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture and easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy streaming setup up, make this an awesome deal for the price!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi blade93434,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth at this price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This QLED 4K UHD Smart Google TV is known for its impressive 4K UHD resolution, providing sharp and detailed visuals. i love features like Quantum Dot technology for vibrant colors and contrasts. With Google TV integration, its people user-friendly interface, access to various streaming services, and voice control. This model tv equipped with smart capabilities, allowing you to explore a range of apps and content seamlessly. This tv size of 55-inch screen size makes it suitable for a more immersive viewing experience.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lokesh,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All around great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV great picture and plenty of options with its integration of the play store. I will definitely be looking at tcl the next time I’m in the market for a new television.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great color and not expensive. I have friends who have the same tv and love it too. Jesus is the only qay to God

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JacquelineB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Budget TV that does what I need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV on a deal of the day as a relatively small, inexpensive TV for video gaming. My requirements also necessitated a headphone out port to connect to an old shelf speaker/CD system. Built in speakers were ok, but I already had this sound system in mind when I got it. The process of setting up Google TV was straightforward and easy. The picture quality is good and the TV seems very bright. One of the cheapest QLED systems you can get.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide us with your feedback. We are so happy that you were able to find the TCL TV that was priced right for you! Not only are our TVs priced appropriately, we are also committed to delivering premium products and amazing customer experience. We hope you enjoy! Best, Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Google TV by TCL great product recommend!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution is as if I had an OLed in my room. Quality and sound options give me a wide variety of choices for my viewing pleasures. The most amazing aspect of a Google TV is that it shows all the shows and recommendation for movies and YouTube on the front page. No need to enter each app and find what you want it's all there. It also offers app store apps and games on it something that I can say is much more than what a Roku device would offer

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MaximilianC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up from box to over the fireplace took less than 20 minutes programming to Wi-Fi is extremely simple. The picture is great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Cleaninpatchogue,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TCL TV replaced a Panasonic Plasma TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a plasma TV. I love the brilliant color and large screen. Also, being able to adjust the screen size on older movies is a plus.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DianaM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happened across this TV while it was on sale and figures it’d be perfect for my living room. I’ve never owned a Google TV, but I’ve had great experiences with TCL. I have not been disappointed! The quality is incredible and UI is intuitive and easy to navigate. For the $180 I paid, this was an absolute steal of a deal and I couldn’t be happier with my new tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Arie,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Nice Sleek tv... Im enjoying the size...Great picture..Not heavy to pick up and move if needed..Just right for me!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DeannaR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for my office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv for my office. The picture is great and the setup was simple. It also works great with my TCL soindbar. Great buy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Speedracer70,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful tv,great picture and nice size and a wonderful price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Hairgirl,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, easy setup. Liked the Google controls more than I thought I would, very intuitive. This set is a very good value

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EdwardC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support