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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2088 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,088 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Vibrant display, clear picture and easy to use.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JessicaR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL at great price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tcl TVs. Have three of them now in house. This was a Best Buy Deal of the Day and was incredible value for the tcl quality. So happy to have this. Picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Value Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv shows better than my samsung TV I just purchased, for half the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Unimpressed,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality with a missing option that could’ve made it perfect. AirPlay options! Having to find an app to download for iOS is a pain. For a smart tv that’s able to do a lot already, having AirPlay would’ve been great. Apps all work quickly, set up is nice and fast. No issues at all

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Fideo08,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality at a very affordable price. I’m pleased with the purchase

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VickyS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Tcl 60 in

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture I wouldn't know about the sound since I have it hooked up to a sound bar. Processor seams slow compared to other TVs I own. Can't go wrong with the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    JR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product really easy to set up Also, is that really good quality

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JosephR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice tv definitely different from Roku great picture amazing deal

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobbinH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL 55

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and great price ,picture is perfect easy to setup.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JasonD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TCL TV Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is going well, last time I got an older TCL model smaller size and broke after a year, hopefully this one will last longer, this one was cheaper and Twitch Tv app works unlike previously TCL model

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excelent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV because it is a perfect balance between price & quality,

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KevinV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    tcl 55''

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! easy setup. great picture even from side.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeffreyS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound. Easy setup. No composite video input as indicated on Best Buy listing.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Effingham,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! The composite connection for this TCL TV is a single input located on the back of the TV near the other inputs. You would need to use an adapter to connect the traditional red/white/yellow cables you are used to seeing. The adapter would need to be purchased separately. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good but maybe I’m slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is stunning, and the speakers are impressively loud. The only drawback I’ve noticed is that it sometimes lags and stutters, which is puzzling since I don’t have much downloaded. Aside from that, this TV is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    tv tcl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for great price, good picture quality and google tv works great

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tuani,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Bang For Your Buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TLC QLED 4k Smart Google TV is an awesome deal, for the price, specially on Black Friday sale, it's more than worth it. I purchased a similar model last year and now this one for my dining room area. Beats a lot of other brands around the same or a little more price with quality of the picture. If you want to get the best bang for your buck this is it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ilarin,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Nice picture, easy to use. Have just used off the antenna.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KevinjD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture quality and very light to lift up to mount. Got on Black Friday deal for $229

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Turay41,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this and figured what the heck boy was i surprised when i got home. This tv for the price is a steal... I am still looking for the poluce to arrive. The picture is better than expected as i have roku speakers hook up was a breeze . now im in my veey own home theater... Sound and picture remarkable.what are you waiting for.. I went back got another one.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JamesA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for its price, the quality of the screen for the average user is excellent, conveys colors richly. Also the delivery was very convenient, arrived on time and without damage. I recommend it to everyone!

    I would recommend this to a friend