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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2099 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,099 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! I have never purchased this brand before. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase a not so expensive tv for my bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV had loose screws on the bottom where it allows light to come through the bottom. That is very annoying when t v is on

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrandonS,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best budget pick when on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect bang for the buck tv. Has a bright enough light to fight dark environment without hurting your eyes and enough clarity to sit in bed and enjoy. Highly recommend picking it up on sale 250 or less.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CristianP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. It's worth the cost-benefit, but sometimes applications crash before opening.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tamires,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Best TV for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture clean sound and easy to setup and use

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great at a great price. 4k has great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. the picture is nice and the sound is good quality. the only minor issue is that i would prefer to not have to sign in to the TV using my Google account just to watch the TV. That's a software design decision, so it doesn't affect the actual TV quality at all, but it's a bit frustrating to require a sign in.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnW,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Got for PS5 Pro and looks great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will upscale to 120hz if the game supports it. Looks beautiful ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Quality TV for those in a budget.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first TCL brand tv. I loved that it had Google tv. I gave it a chance as a parent for one of my children. This TV has been as good a quality as many of my more expensive tvs . I love that I can easily put 3rd party apps on it without buying a separate device.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Marlon,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my daughter for her new apartment. Set up was easy. Picture and sound quality are both good. The menus are a bit different from what I am accustomed to, but they weren't difficult to figure out. Overall a great product for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidB,

      Thank you for taking the time to provide your feedback. We're thrilled that you and your daughter are enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you both continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tcl Q5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the pic and purchased at a GREAT price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Couldn't be happier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv, great picture, easy controls, good sound, and what a bargain! 55" for $230 on sale!! Not the latest wizbang techno trap but that's okay by me. I have a life and don't need my ego stroked.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Happy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this bad boy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, i love this 55Q550G TV This replaced my 2017 Hisence tv! The picture is awesome and my xbox x runs fast and smooth. Very happy with a Qled tv 55 inch fir $230.00. Was a steal. Thank you @Bestbuy.com

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp, Crisp picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really need another TV, but I did want a larger one for my bedroom and the price on this 55" TCL Roku was really good. I like the Roku platform, it is better than the Fire TV platform. The Fire TVs have a lot more glitches and eat batteries much faster.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rolo,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QLED better then LED

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a huge difference between QLED and LED. Quality is really good. Sound quality is good too, My LG worked for 7 years, I will see how long this will lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for someone who's not technical savvy. Whole bunch of futures but easy to access. Brought it from my dad for Father's Day and he is able to operate it without bothering me, so I definitely love it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FarranW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ok for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it’s ok. You will get 4K QLED tv for the reasonable price. I use it for ps5. Not the best quality but not the horrible one either. So it is Ok for me. I’m happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has good picture, sound not so great. I have a soundbar but this tv is not compatible with any soundbar except for TCL, so I had to go out and buy one. For the price I'd say buy it because i don't believe any tv is good on sound. this was on sale for $200 when I bought it and that's a great deal.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MinMin,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can't belive the price. A steal!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a TCL Mini QLEd and I can't get over the fact that this TV looks equally or at times better. Never been so pleased with a TV.

    I would recommend this to a friend