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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2099 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,099 reviews
  • Rated 3 out of 5 stars

    4 years and died

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv slowly dims out and just dies now. I have a Samsung that is 16 years old and it's still going strong. Not sure why tcl is only lasting 4 years

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, the image is super sharp and the best thing was its price!! The lowest in the market

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not bad for normal people

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for someone who doesn't necessarily care about specs. Not to say this is a bad TV , out of the box it's not great but after going through the settings you can get a great picture. Bought this for my mother and set up the TV. For the price not a bad standard entry level TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Roundonefight,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV. The color and the quality is so good and so crisp. It looks very real compared to other TVs. I would highly recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture, Slow Navigation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has excellent picture quality. It took a little work to find the picture and sound settings we like, but once we did, we haven't had to change them. My complaint is the slow menus. We opted to add an Amazon Fire Stick, and that improved the experience considerably.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mark,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Value TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 55" TV on sale with a 5 year warranty for under $200. I couldn't resist at that price. It is not the best available product, sound quality could be better, but for the price I really cannot complain.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Parent,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased TV for my dad. He loves it! Great TV for the money! Easy to use and has a great remote! YouTube and all the apps work great! Sound is also very good for TV speakers.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Steve,

      Thank you for taking the time to provide your feedback. We're thrilled that your dad is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TLC

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for such of great price. I recommended a 100%...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality/Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. great quality and options to fit what I am doing (watching movies, playing video games, etc.). The TV apps load very fast too (faster than the Samsung upgrade I have as well). Great price for the TV you get and 0 complaints so far.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ethan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The picture quality is great and the controller is comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth the Black Friday price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the Black Friday price of $229.99. Google OS runs kind of slow on this tv. On my SonyA80J the same operating system runs so much quicker. Picture is good for the price. Color fades big time when viewing this tv on an angle. Sound is OK but needs tweaking in the advance settings.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi saint22,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL -55" Class Q5 Q-Class 4K QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 43" TCL and very pleased with this new one. Speakers are weak as are most these days, as manufacturers probably assume all will go for a sound bar. However the picture is clear, and 55" is a perfect size for our room. Great TV for the money!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DouglasS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Spectacular Quality and Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular picture quality. I bought this for my 89 year old mother as an early Christmas present, who was still watching TV on an old 25 year old Sony. I never saw my mother so happy. I would definately recommend this TV to all of my friends!.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BobB,

      Thank you for taking the time to provide your feedback. We're thrilled that your mother is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope she continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv worked great good picture fast lots of features but something happened and the tv froze then after it restarted it got a gray bar on The left side of the screen

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Great TV...Unbeatable Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV and it even links to my Google account & also offers many other apps! I luckily got it while it was on sale! People should really consider purchasing their electronics at Best Buy because they ALWAYS have the best prices.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChiquitaD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it and should have bought two.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm planning on buying another, just for the Google screen saver. I gave 5 stars for sound quality, I have a sound bar that I didn't buy with the TV connected, TV sounded great before I got that the sound bar connected, all 3 minutes of it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RandyInBrandonFL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a Deal!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on Black Friday deal! Picture quality is great fpr a QLED TV. I'm using it for the garage, so it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome TV. Better than LG & Samsung at this price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Imagen, sound, voice command and you have all applications easy to link.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Camper.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv. The picture quality is superb and the sound quality is good too. There are many features which I’m still exploring. AND, the price was right too!!!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KathyW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support