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Customer reviews

Rating 4.6 out of 5 stars with 2088 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,088 reviews
  • Rated 5 out of 5 stars

    TCL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome TV. Better than LG & Samsung at this price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good for the price I paid. cannot compare to OLED but for the price, it is good and cannot complain. Google TV also is amazing (similar to Amazon Fire TV)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv so far has blown my mind. I bought a second one my kids. I suggest a Sound bar but my last tv had one and I just transferred it around and the sound is pretty good were purchased for other sets.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good but something is missing.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image, volume is low. The Google interface is ok, but many of titles available to rent or buy are not actually really available when trying to effectively use it. Many of streaming apps are not available as well. Now I understand the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ErikM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture. Very nice addition to the house. It is fast and does well. I don't use the Wifi on it because I have an Apple TV hooked up to it. But from what I saw the Google functionality is good.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MikeG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Oled TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to other devices, this one does show the apps, but it tends to be very slow when navigating through the apps and menu. I wouldn’t buy it again — I believe there are better options out there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s QLED for this price is worth. Loved the quality and value deal ! I bought this tv 3 years before. Best Buy is our family shopping store now Ofcourse!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and product view my great sport football image is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - have used it for streaming, DVDs, and general tv. Good quality picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A great bedroom TV or for kids room.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. Couldn't go wrong for 250 bucks, Great color, bright. Thank you Eric for helping to make my purchase the right one at Florence, KY store. Very happy so far. Get the TCL soundbar, and sub for 150 really compliments it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi johnb4u2,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? This product blew my socks off ... It's an amazing television (I work in TV engineering) all of it exceeded my expectations!! I had heard TLC was an up and coming brand... I'd highly recommend this product!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ScottC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QLED 55"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really a great tv especially priced just right. I can literally see the small printing on the screen of football games and other venues without glasses. It's easier on my eyes and everything just has more detail.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Master

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent TV awesome picture Compares to our Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been two years still working like a new, Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tlc tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grated TV love it. Excellent quality, sound and easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific TV with a great picture. I have another TCL TV I bought a few years prior and this one has a more vivid picture and a quicker operating system performance than the older one. I highly recommend it!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AndyK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture, bad UI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome so far, good value and decent picture quality. Wanted an OLED but it’s not in the budget yet. Only issue is it’s really slow to navigate the menu, sometimes lags to the point where I click the wrong button because it was frozen.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NathanL,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TCL 55” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has excellent picture and sound. Set up instructions could be more helpful, but TCL customer support is excellent and follows through to make certain that problems are solved. Google TV firmware is somewhat confusing.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DonS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    mediocre

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture and color quality are great after almost a year of use but unfortunately the tv seems to have run into a power issue and problems with the hdmi ports. the tv suddenly turns off after 5 minutes of struggling to operate properly. it will work almost as it should after rebooting but that never solved the problem with the hdmi port, which can’t seem to read anything longer than a few minutes before switching off and going to the devices home screen.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Zack,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a great TV especially for the price, great picture and decent sound for a flat screen and the operating system is really nice. We did hook it up to a sound bar however. Would definitely recommend this TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi mkimmey70,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support