Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2099 reviews
(2,099 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Met all my needs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really see no reason to pay 3-4's what this one cost. Very responsive and amazing picture quality.... great spund as well. I also like the longer remote, rather than those ridiculously small typical "ruku" style remotes
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Trump2024,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good picture, bad UI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome so far, good value and decent picture quality. Wanted an OLED but it’s not in the budget yet. Only issue is it’s really slow to navigate the menu, sometimes lags to the point where I click the wrong button because it was frozen.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NathanL,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
The Q5 thats really a Q6 inside.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked this up and love it so far. The specs on this and the Q6 are identical according to TCL's website. Good sound great picture and right now its $329. Winner all around.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PaulJ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Legit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing! All of the impeccable features that I use daily are on this TV! Great picture, stunning sound without any additional home entertainment speakers, and no hassle to assemble. Highly recommended!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NickN,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love tv quality is amazing and it replaced 65 inch my son accidentally threw a ball into last year so the long wait of having a small 40 inch really has came to a end with a immaculate picture tv just the right size
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Superior Value!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally I focus on brand when it comes to electronics, but TCL did not disappoint. Almost 60% off during Black Friday for QLED and it was a no brainer. I would recommend this to anyone looking for a budget super TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi VVal,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I like it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV ! Already got two old One is still alive.. this one is better quality than the old one 3 years no problems
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv use for gaming for the price the picture is amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Happy with This TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has an excellent picture. It's bright, and the apps load quickly. I enjoy the Google Voice remote control. And the price was a great value (early Black Friday sale). I couldn't be more pleased with this TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SNash,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Reliable and Smooth
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for a while now, no issues and still operates fairly smooth. This was a cheap but reliable option.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice tv…Xfinity subscribers MUST READ.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with a good quality picture. If you are an Xfinity customer, this tv is NOT compatible. You will need a Firesticj, Roku, etc. to be able to use their streaming app. Wish we knew that prior to making the purchase. Installation was easy.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi tudalu42,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on black Friday for super cheap but this TV is awesome. Incredible picture. slightly slow response when navigating the menus and smart stuff but I spend my time watching tv not navigating the menus.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JasonM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
First time TCL customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is amazing! It's almost better than the higher end TV I have for my home theater setup. Can't beat it for the sale price, very happy! Very happy being a 1st time TCL customer.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TomO,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv
Rated 5 out of 5 stars
New TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our smaller TV for this one. We always had Roku TVs, but we were able to carry over nearly all of our apps from old tv to this Google TV and more.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JuddF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
A good enough TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works so far. Good color and pic, but so so sound. The biggest issue is the remote that does not have the number buttons. So it is not as easy when you need to change the channels.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnY,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Worthwhile purchase if you can buy on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly excellent quality for the price. Only downside being the google tv can be somewhat slow. This can be fixed by adding chrome cast or another smart tv substitute. To note, I use a soundbar and would recommend if you can buy a decent one.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi FinnL,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture at a great price. I've never dealt with this brand and was definitely skeptical, but after over a month of use, i love it. Hopefully, it holds up because the picture quality is great.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tony,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Buy, you won't be sorry.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Black Friday purchase of 2 TV's. Good clear bright picture. I have owned TCL before and was happy with that purchase, so I didn't hesitate to replace my bedroom TV's when I had the opportunity.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JebW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son to go with his PS5 on Xmas. Picture is surprisingly good for a TV at this price point. I had to return my first one because it kept shutting down. Bestbuy exchanged it without any issues and now works perfectly.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PRiZz521,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 5 out of 5 stars
Goo TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Has only had one glitch which fixed itself after turning it off. Beware if you have more than one TCL TV in the house. The remotes will work on all TVs so make sure it is paired correctly
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Charlie,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support













