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Customer reviews

Rating 4.6 out of 5 stars with 2088 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,088 reviews
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our smaller TV for this one. We always had Roku TVs, but we were able to carry over nearly all of our apps from old tv to this Google TV and more.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JuddF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great Image, Great Sound, Software on the slower s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better “Bang for your Buck” TV’s. Only downside is the software can be a bit slow.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Met all my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really see no reason to pay 3-4's what this one cost. Very responsive and amazing picture quality.... great spund as well. I also like the longer remote, rather than those ridiculously small typical "ruku" style remotes

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Trump2024,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this tv in my covered patio and it looks pretty disent for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING TV FOR STREAMING! Beautiful and clear picture! Can watch my favorite tv shows from main screen!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Legit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! All of the impeccable features that I use daily are on this TV! Great picture, stunning sound without any additional home entertainment speakers, and no hassle to assemble. Highly recommended!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NickN,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great value if purchased on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale. Very good value for $300. Picture is good and screen does not have much glare where I have it. TV is light which makes it very easy to mount. 3 HDMI ports isn't much but expected for this price. Only complaint is that the HDMI CEC function does not work very consistently to automatically turn on the TV or change inputs when other devices are used, it works maybe 70% of the time. My much older TV never had a problem with this working every time. I do not use the smart TV functionality at all so cannot comment on it, I have not connected it to the internet. I use a sound bar so do not know how the built in speakers are.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Flipsmapp,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love tv quality is amazing and it replaced 65 inch my son accidentally threw a ball into last year so the long wait of having a small 40 inch really has came to a end with a immaculate picture tv just the right size

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JonathanL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Superior Value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I focus on brand when it comes to electronics, but TCL did not disappoint. Almost 60% off during Black Friday for QLED and it was a no brainer. I would recommend this to anyone looking for a budget super TV

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VVal,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Q5 thats really a Q6 inside.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked this up and love it so far. The specs on this and the Q6 are identical according to TCL's website. Good sound great picture and right now its $329. Winner all around.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PaulJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TLC tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The picture is great. Good quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First time TCL customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing! It's almost better than the higher end TV I have for my home theater setup. Can't beat it for the sale price, very happy! Very happy being a 1st time TCL customer.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TomO,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best purchase i made. Good price too.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Is works great. Good price too. I enjoy watching tv now..more than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    Opinion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is excellent, my only issue was the 55 in was too small for my liking, the quality of the tv itself is awesome and if 55 in is good for you then you will love this tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CarlitoD,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy with This TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has an excellent picture. It's bright, and the apps load quickly. I enjoy the Google Voice remote control. And the price was a great value (early Black Friday sale). I couldn't be more pleased with this TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SNash,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv…Xfinity subscribers MUST READ.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with a good quality picture. If you are an Xfinity customer, this tv is NOT compatible. You will need a Firesticj, Roku, etc. to be able to use their streaming app. Wish we knew that prior to making the purchase. Installation was easy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi tudalu42,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality 4K television for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. I was looking for a quality 4K and this is it. Crystal clear picture, perfect size. I love that it’s a smart tv as well.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ThomasrJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    DONT buy DONT buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google operating system is terrible. Sound delay abdbskipoing sound is constant. Will not interface well with our polk soundbar well either. We did every on line recommended trick to fix and dows not work. Also the remote response time is very slow. Picture is great but dont be fooled bu the low price. We have has the TV for 8 months ans i am done with it. I am buying another TV as this one is so frustrating.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kansas,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this product since more than 1 year now. Works very good picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    A good enough TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works so far. Good color and pic, but so so sound. The biggest issue is the remote that does not have the number buttons. So it is not as easy when you need to change the channels.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnY,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support