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Customer reviews

Rating 4.6 out of 5 stars with 2088 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,088 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Maddie1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. Just took a little time to see up all the apps. Just rated the sound quality a 4 because i have a bose system and have not used the speaker .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnK,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App performance

    Rated 1 out of 5 stars

    Terrible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute GARBAGE!! Tv has conked out at minimum of 5 times in the year and a half that I’ve had it. Boot loops randomly for no reason. You have to constantly delete apps and redownload them just get them to work consistently. By far the worst tv I have ever owned. Picture quality is great, but too bad it doesn’t work worth a crap so that you can see it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV with loaded features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV with a ton of options already loaded on it. The picture is pretty good and works for our bedroom TV setup. Not sure I would use this in a living room or media room as a primary TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Frank,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has better picture quality than my previous TCL Roku TV. Good purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has exceeded all of our expectations. Picture quality it amazing and sound for this size tv is also impressive. Was hesitant at first because I wasn’t familiar with the brand, however this tv has definitely delivered for the price! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv at right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the quality of the product and the price made it a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret purchasing this TV at all. I love the size, and the quality of the images. If you're looking for an afforadble TV with great quality - here's the one!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EsmeraldaP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Ok for the price. Good picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great. However, the unit will convert to antenna TV on its own. Continuous disconnecting from network while all other devices are working fine. Loses ability to keep home screen at times and requires a reset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal. I love the quality and all the features of the tv i purchased in bestbuy.I dfifinetly will buy another of this item next time i will upgrade my tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MajorizzaR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Better than my Samsung

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap for a Nice TV love the quality and maybe better than my Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55" TCL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has exceeded my expectations. The picture is excellent. Having Google integrated is a bonus.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TomSpringHill,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Didn't like, now like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually really like it. When I first turned it on, I didn't like. I like watching football and the football and players legs were digitalized. I was at first very unhappy as the store didn't have any set-up for me to look at before purchase. However, I looked up how to turn the assisted motion off. It was on full throttle and even turning it down to 1, I still didn't like it. I turned it off and now I'm very happy with my purchase. As some said it is slow when it comes to using the remote, but for the price, I'll live with it. I'm sure for double or triple the price, I could find one that is faster.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ScottB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this TV for my grandma for Christmas and she's loved it. she loves everything about it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi djvore,

      Thank you for taking the time to provide your feedback. We're thrilled that your grandma is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope she continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great TV great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is crystal clear and the google interface being very easy to set-up and use. Unboxing it was light and pretty simple to mount. It fits well, functions great, and the remote never misses.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Chuck,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality, good price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV so far for the price. Great picture quality. Worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. It took a bit to get it set up but think that was user error not the TV. The quality is great

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LynetteD,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad love it it a xmas present .. good quality n sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and clarity of the picture! All of the Google features are amazing! This is a great TV for the Price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WendyB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An amazing 55'' QLED TV from TCL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is good. The images are Crisp sharp and Bright. A league above regular LED TV's. Defnitely worth buying it. TCL as a brand delivers amazing product

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ArvindAchary,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture with quick app bootup times. Very happy with it.

    I would recommend this to a friend