Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2088 reviews
(2,088 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
GREAT PURCHASE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my young grandson room. Works Great, Very Nice picture. Nice amount of Free Apps. Great BUY.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Teegee89,
Thank you for taking the time to provide your feedback. We're thrilled that your grandson is enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd love to give this tv a 5, but as I've upgraded to my first 4k tv from regular HD, I can't compare this to anything. The picture is fantastic when set up correctly. Great tv for the price!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MikeS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love my upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is excellent. I love all the SMART functions. The picture is perfect and it is fast to connect. My only critique is I can't AirPlay to it. Other than that, it's been the best upgrade.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ADeWitt,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 5 out of 5 stars
Highly recommended.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to sincerely recommend this TV to you, as it is truly flawless. The brightness and smoothness are exceptional.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support
- Pros mentioned:Google tv
Rated 5 out of 5 stars
TCL tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. Good price and good quality. I recommend.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good experience with a budget TV, happy to had the deal!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality picture TV and the Google Interface has been really easy to navigate. Also has a great remote that is ergonomic and not too complicated.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GoDawgs,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
No regrets!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been one the best purchases we have made. And at a really great price. Great picture and sound quality!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kenya,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad tv for the price, had it in stock. Still not use to the google tv wish it was roku. But overall picture is great and gaming is fast on ps5
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Redman,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv for the price. Picture quality is excellent. Sound leaves a little to be desired but still adequate for a normal sized room. Overall a great value.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamL,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
good quality for low price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good 4k picture for reasonable price. Ordering and delivery were simple and no hassle.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 55” TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures are so clear. Audio is awesome… I connected with Samsung soundbar, so the sound is extremely excellent..
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AnthonyP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an extra TV. Picture is great. My son uses for gaming and is happy with performance.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GretchenA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good picture quality but slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent deal but not the best. Picture quality is good, setting options are decent. But overall the Google TV interface sucks and is very slow. It take my tv 2 mins to fully wake up and even then it's super laggy. Its not network but the software itself. I have Amazon firestick but that too lags on screen. It's liveable but I would have taken a different decision had I known this at start. Sound is ok too. You get what you pay for.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RishiP,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Have it in the bedroom. Like the simple way to get Google to control TV. It is hard to compare it to my old 1998 TV. really like to color.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi littletrucker,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good with some minor grievances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it a good TV if you’re on a budget. It performs as you would expect a TV to. There are a couple of downsides to this particular model, the first one being the lag I’ve experienced while using the built in Google UI. I’ve had problems with audio lining up with mouths which for a smart TV should never be an issue. Finally, (and as of this writing, I’m not sure if this is a setting or not) the TV doesn’t automatically wake up if you turn on a device (game console, Apple TV, etc… which is annoying because my old TV did that, so why can’t this one.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BruhMoment,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the view quality of the tv is great big enough
I would recommend this to a friend Rated 3 out of 5 stars
Laggy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this when it was on sale. It is an alright TV for the price back then but the UI is starting to fail and get laggy. Which I knew that was going to happen for this of a low end TV. If your on a budget this one is alright.
I would recommend this to a friend- Pros mentioned:Color
Rated 5 out of 5 stars
TCL 4 the win!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL brand is slept on frfr! The colors, brightness, sharpness can compete with the more expensive brands. Ill buy TCL again 4sho 4sho!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KennethS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t beat the price. It was on clearance. Really love it.
I would recommend this to a friend