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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2099 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,099 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the quality and available features. Easy to use great size and wonderful performance and color

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Boof,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value while on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV just using it for my PS4. Good value for the money. Didn't see any other brands competing in this price range for a QLED.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoeyT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a good price. Picture is very good. Sound isn't good but that's ok.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ring,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our RV it is perfect! Great value for the price and great picture! Love it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nails2r,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Never till you try

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about this purchase as I hadn't heard of this brand before... but after a month, so far so good... nice T.V. for the price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TonyB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Superb display with Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is so good, i was surprised the quality which swith the resoltion to 4k. wonderful TV in this price range. i would suggest to go with this blindly.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BalajiE,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t beat the price. It was on clearance. Really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best viewing you see

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv show amazing site that gives off a great picture and have a great picture to look at I think it the best tv that I bought in a long time

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Watchable,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing and is still amazing as i have been using it for about a month. picture is great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GriffinS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    picture great, but Google TV just terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title says... the Google TV operating system baked into this flatscreen was literally the worst, with constant crashes, malfunctions and an appalling lack of features. I'm very happy with the picture quality and brightness however, and was able to salvage this purpose with a Roku Streaming Stick 4K

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi jSeb,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very underrated tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Highly recommended if you dont want to spend a ton of money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 55-inch Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order, pick-up, install and setup with a Google ChromeCast dongle; outstanding picture quality, all at an outstanding price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi theCoderSchool,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price!! This GOOGLE TV is great for a room or small areas.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi rober027,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Loveing it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv love the definition and for the price I gt it on sale best bang for my buck

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RolandoN,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TCL TV is worth it for its price. It streams smoothly with 4k quality. It's does laggy from time to time, but all you have to do is restart it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AuroraR,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent buy for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy for the price, since QLED tv is not available in the price range. TV is excellent with brightness and color reproduction

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kiran,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woo! We love this TCL 55" Q-Class Smart TV. Also, excellent and speedy delivery!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Theoldman,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice and worth for the price .. Super picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Bang for you Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought a TV with the exact same specs for almost $1k. Picked this up for about half that and it works the same, if not better.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the view quality of the tv is great big enough

    I would recommend this to a friend