Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2099 reviews
(2,099 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv because our Samsung went out after 2 yrs. The picture is great and works for pur living room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Crystal clear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear. Pleasantly surprised by the picture quality for the price.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Operating system
Rated 2 out of 5 stars
Great TV .... when it works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a nice great quality picture. The sound is mediocre. The software is buggy. The sound randomly turns off. Today the sound turned off, then the TV wouldn't turn back on when I cycled power. It turned back on by itself hours later.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Amazing TV for my PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a tv for my man cave and gaming systems, and this TV is perfect. It plays 4k content beautifully and has the benefit of being one of the few TVs in this price range that support Dolby atmos. Perfectly integrated with my sound bar. For the price, you can’t go wrong with the performance and quality. Yes, the built in Google TV is slower than you’re probably used to, but that’s the only “imperfection” I can identify. But I’ll take the 2 second delay for the price and quality.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CurtisW,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice TV - Great Price - Works find
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really a TV guy but my Vizio QLED stopped working in 3 years - Heard good things about TCL and that they almost seem to good to be true for the price - Got a holiday special price and it works fine - Good Software and did not require any updating - Worked perfectly - The remote sensor is in middle of screen and low which may be covered partially by some sound bars. That is only issue. I added 5 years of Geek squad very cheaply for piece of mind and free shipping of returns/warranty work.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MikeS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price, got it to replace my broken TV and it works great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NgocyennhiT,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
So good for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was super lucky and got this tv at a really good price. I’m sooo happy I got it. I never used to watch tv in my living room because my tv was so small but now I use my living room everyday thanks to my new tv ☺️ colors are great. I hooked my Apple TV up to it and I also play my ps5 on it
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price and the picture is amazing and bright
I would recommend this to a friend - Pros mentioned:Google tv
Rated 5 out of 5 stars
TCL 55" smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!!! It's mounted in a bedroom so isn't used as much as the family room TV....but we've enjoyed it so far.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JulieC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s thicker than the more expensive OLED’s but the picture quality is very close.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RodericW,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Yep, it's a Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK it's QLED not OLED, but it's a great bargain with a vibrant picture and excellent sound. Setup was a piece of cake.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LarryS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good tv just missing airplay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this tv and the price I paid was very reasonable. Looks good and nice sound too. Wish it was able to screen cast from iPhone though.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Pinkking,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Lag
Rated 5 out of 5 stars
Enjoyable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great upgrade. haven't had any issues or lagging. love being able to watch youtube videos instead of commercial tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Alova,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL - 55" Class Q5 Series QLED 4K UHD Smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a Good TV. 4K .Smart TV. I use Chromecast to watch video with Apple and Android devices. It is the cheapest 55" TV .
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi YarBel,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart tv! Great Price, good size. Our family enjoyed watching it. Honestly it worth 1200$ box. I recommend to you.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NooraH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV on a budget
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL TV seems to be a good for the budget. The picture quality is good, but there is a lag when using the interface. Let's hope it lasts.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MickyM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insane quality for the price. Was getting a smaller roku tv but this was on sale and its definitely better than expected!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jmechanic,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Awesome TV experience
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is awesome and provide best result so far. I also satisfy with Best Buy experience
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 55"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is excellent but you will want to configure the display settings. Upgraded bedroom tv for my Christmas present.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Phillipgrant67,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with beautiful pictures. You can’t go wrong on the price too!!
I would recommend this to a friend