4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Angle. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Left. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Back. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 1. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 2. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 3. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 11. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 12. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 13. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Q Class Gaming TV overview video video 1 minutes 11 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • TCL 50in to 75in Unboxing video video 2 minutes 48 seconds
  • Brand Overview video 1 minutes 14 seconds

TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023)

Model:
55Q550G
SKU:
6551174
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2099 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,099 reviews
  • Pros mentioned:
    Ease of use

    TCL TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear colors! Easy to find programs and apps you are looking for. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nvett,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • goop picture

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this on my boys room and has better picture that my big tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Good tv

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this as a gift and they loved it. There has been no issues with sound or picture.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WilliamH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Great tv for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality for the price, so far so good.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ErikS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful picture for a great price! We are super happy with our purchase!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StacieK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Amazing tv for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the price. Perfect size for my viewing.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Joevon,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i ever owned. I had literally every brand and the pic on this thing is increds!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChrisD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Good product for the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for guest bedroom and it has been working great, however, for some reason the YouTube native app freezes at times. I’ve switched to using google chrome cast so it is of less concern. It is a great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Love this tv

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, good quality. Havnt had no problems with my tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nosha,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Best tv really good quality pic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate Best tv really good quality pic really like it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Deep,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    TV

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good entry-level TV. Excellent features for the price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoseG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Good tv for excellent price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for excellent price, Very good in games. In My ps5 run beautiful

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JonathanLoaiza,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Great TV/Great Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old plasma TV finally stopped working and I was delighted to see the great TV prices at Best Buy. The new smart TV has a crisp sharp display and the speakers are so much better than the old TV that I don't even need a sound bar when using it in my bedroom. I'm very pleased with the quality, the price and the availability.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jeff,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Bad Remote, but Best Buy was great about swapping

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine, nice sound, color, etc. for the price. But the remote is huge (8"+) and doesn't have a pause button. Because of that, I hooked up an old Roku. But, I gave up on it when I couldn't find a way to go from HDMI 2 to HDMI 1. I also don't look the look of the screen when it is just opened. It's overly complicated and pushing things I've already seen. Best Buy was great about letting me return this and get a different TV - a 55" Roku. They had delivered and set up the TCL, and they will come deliver and set up the Roku - FREE because I am a Best Buy member. The membership is worth every cent I spend on it each year to have 24/7 IT support on all the electronics I have in my home or car, whether I bought them at Best Buy or not. "House calls" usually incur a charge, but I normally connect with Geek Squad on line and let them take control of my computer.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KathleenW,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. The center button on the directional pad on the remote is a pause/play button. We are always looking for ways to improve, and your feedback is greatly appreciated. We will continue to make improvements to ensure our customers the best experience possible. We hope that you reconsider us in the future.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much and I love my new tv. Exactly all the features of a tv I am looking for.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jaja,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and for the price much better. I'm pleased with it; more than expected.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoselAlsina,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Exactly what I expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what I expected it to be. Excellent picture quality.. Excellent Sound

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi OtisB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv

    no issues yet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really good so far it look very good, i do have insurance i heard they were bad tvs

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Yahol,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Great TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with a sharp picture and fast menu changes and google integration is always great!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi tymortronics,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    10:-9

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good TV 10/10 my Family loves it I would recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristianM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

Page 54, Showing 1,061-1,080 of 2,099 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.