Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2089 reviews
(2,089 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality for a price range with QLED display
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AjitL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv
Rated 4 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good all the round. No problems with it just what I wanted
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NicoleF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Better picture and sound quality.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChandrakantP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had used this Tv for about a month. Setup was very easy.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi none,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Price for 55” QLED UHD Smart tv.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Only issue I had is that my older wall mount apparently was an older standard so I had to go to HW store and purchase 4 M6 x 12 mm machine screws to re-mount to the new TV frame . Purchased 5 year warranty as TCL is new brand to me. My last Samsung 55” LED lasted about 4 years .
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jmo731Boston,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Well Worth It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung TV died after 4 years and I wasn’t looking to spend a lot on a new TV for now. I found this TV during a shopping trip and had to buy it. I find it excellent for gaming.
I would recommend this to a friendRated 5 out of 5 stars
Great for gaming
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to use with both a HTPC and PS5. The “120hz” enhancement works very well and the color accuracy for the price is excellent.
I would recommend this to a friendRated 5 out of 5 stars
Give the store a raise
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lived in a few cities and this Best Buy is by far the best in my mind. A little understaff but friendly snd helpful bunch.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL is a good picture-quality smart television....
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Cann,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 4 out of 5 stars
Tcl purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase and pickup , great price and features
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Edensmom999,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
A TV TO TREASURE FOR MANY YEASR.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. The salesman was very helpful and knowledgeable. 2. The TV is more than I expected to be. 3. It is very easy to operate even for a person not as non-techie like me. 4. The offer to have a Best Buy card was excellent. 5. The price was something hard to resist.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BayaniBorjaElma,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL the best TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me TCL is a rising company, and through this wonderful TV, I make sure that it will compete strongly with other companies
I would recommend this to a friendRated 4 out of 5 stars
Good picture, not all features work well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv, especially for the money on Black Friday sale. My only nitpick is the eARC functionality seldom works to turn the tv on when my Apple TV is turned on. It seems to turn off just fine though. I’ve yet to hear built in tv speakers that sound good so I’m giving low marks for that.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Average
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit slow but other than that have never had any problems with this TV
I would recommend this to a friendRated 5 out of 5 stars
Impressive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart features of this TV provide seamless access to a variety of streaming platforms, allowing you to enjoy your favorite content with ease. Plus, the user-friendly interface ensures a hassle-free experience for all
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support
Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I gave it five Stars because we've had no trouble as of yet, but I just bought it in December 2023, my kids love the 120 refresh rate for video games but it does make it look 1080P when you do that
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Phatjoe,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Amazing Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just want to thank you for the professionalism of the seller and the great offers of the store. 100% sure I will come back to buy again since they have everything in technology.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mister,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, epecially for the price to get QLED. Great Smart TV functions. The only negative I have found so far is the maximum brightness cant handle direct light from the window.
I would recommend this to a friendRated 5 out of 5 stars
Nice TV and installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was easy to set up. I'm pleased with its features. Installer was efficient and careful to ensure the TV was level. He set up the remote to work with the Xfinity remote.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PatriciaD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
OLED Tivi.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought a TCL smart TV at best buy who helped me to order the TV while it was not available at the store.it turns out a very good TV, Im really happy .
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LouisN,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support













