Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2089 reviews
(2,089 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Operating system
Rated 3 out of 5 stars
Great Display great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is beautiful at a great price. The software is super slow, it is very complicated to setup the apps you want to display on the screen, however there is a quick launch bar you setup your favorite apps.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nichatnight,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Darlene Doyle Hiller, published author
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was treated with respect by knowledgeable sales people. They made my purchase so easy. I was so pleased with my purchase that I went back to your store and got a laptop computer. once again they made my purchase easy. I highly recommend Best Buy.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Darlene,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
New to tcl products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first i was a little intimidated by this tv because i was unfamiliar with it but i love being able to download apps that i like instead of preloaded ones i dont even look at and i love being able to only have to use one remote.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DorothyL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Erratic TV. Worthless warranty from company.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well sometimes, but responds slowly to input from the remote control. Then it sometimes flips channels randomly. Best Buy said I had to contact the TCL company for warranty service. They only said to reset the TV. It works temporarily, then the problem recurs.
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect Tv to get grandma. Unless she’s a gamer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Na and Herbert sucks. This is why you always get t v s in person. Ended up going with the mini led qm7 instead. If you are just using it for streaming it’s perfect.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DominickP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Service and TV at Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Best Buy to buy a TV and had a great experience. The staff was very helpful and found me the best TV for my budget. I'm really happy with my purchase. Thanks, Best Buy!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Satya,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on sale to put in a case to use outdoors. It will be fine for patio duty.
I would recommend this to a friendRated 5 out of 5 stars
Great TV! Great Price!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Great Price! We bought 2 for our kids last Christmas and are looking to buy another one this year for ourselves
I would recommend this to a friendRated 5 out of 5 stars
Best cost option
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and price, I really recommend. Add warranty extension is recommended as well to avoid future headaches.
No, I would not recommend this to a friendRated 4 out of 5 stars
TCL 55
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because I have just a few shows streaming with the HD, am unable to enjoy all the features this TV offers. But as is, am pleased with this TV. Bought it on sale so it adds to the value.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SusanC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing tv, i got it open box and it works amazing.
I would recommend this to a friendRated 5 out of 5 stars
GREAT TV FOR SPARE BEDROOM
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV. USING THIS ONE IN A SPARE BEDROOM AND HAVING HAD ANY ISSUES OVER THE FEW MONTHS IVE USED IT
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price I definitely recommend 5 stars
I would recommend this to a friendRated 5 out of 5 stars
Love TCL
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these for gifts. Very reasonable sale on these.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great QLED TV for the price of $230! Color is much better than my 4 series BF deal from 2020. You dont need a 500 or 600 dollar model for your bedroom. This is it! No one can tell the difference unless they are being a snob
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Joel,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV. Good picture, good sound, great value for the price.
I would recommend this to a friendRated 4 out of 5 stars
Maybe not new?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good but im not picky. Sold as nee but when I selected the option to return to factory presets everything changed so my guress is that ut was open box. Also it feels slightly undersaturated (when streen is black its lighter arou d the edges.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LaBamba,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! Best buy had early black friday sales and it was great! My previous TV had lasted almost 10 years and the graphics on this one blew me away. I didn't know what I was missing. Thank you Best Buy!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TammyO,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Works great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for 6 months now and workd great! No issues.
I would recommend this to a friendRated 5 out of 5 stars
Very nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I LOVE my new TV. Only one negative and it was my fault. Remember to measure your TV stand before you purchase a new TV. My new TV doesn't fit on my existing TV stand so now I have buy a new one - lol.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DeborahP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support