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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2099 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,099 reviews
  • Rated 5 out of 5 stars

    Best cost option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and price, I really recommend. Add warranty extension is recommended as well to avoid future headaches.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4k on a Budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new TV in a number of years. Very happy with this TV for the price. 4k resolution is nice to have with next gen gaming consoles and the refresh rate makes a huge difference compared to older tech.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HarrisonB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on sale to put in a case to use outdoors. It will be fine for patio duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV FOR SPARE BEDROOM

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV. USING THIS ONE IN A SPARE BEDROOM AND HAVING HAD ANY ISSUES OVER THE FEW MONTHS IVE USED IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV impresses with vibrant colors, sharp resolution, and seamless smart features. The sleek design adds a touch of elegance to any room, making it a top choice for both style and performance.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alrifai,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Best buy tv @Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL is a budget-friendly TV that has a VA panel that provides decent contrast and high visibility of shadow detail. It has a screen size of 55 inches and supports streaming services such as Netflix, Prime Video, and Disney+.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TCLFAN,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Cool Tv...yup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv during black friday. It's cool. The picture quality is throwing my husband and I off when we play our Playstation 5. Other than that, it's cool.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AngelaB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent Tv for the price but glitchy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works decently and the picture quality is good. The menus are a bit much to navigate and I've had a decent amount of glitches / problems with the TV freezing on me.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AlexC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Does not play well with friends.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, Good picture after I calibrated it. Was upgrading our side car screen in the media room and all it had to do was accept the HDMI video from the 4K / Atmos AV receiver. Total fail on video sync from any external source. Tried all 3 HDMI inputs and bypassed the AV receiver completely. This is a standalone TV. Built-in apps and a sound bar only. Too bad I've already mounted the 8yr old Sammy outside.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CKSmith,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this last November and the quality QLED screen is very good! The resolution and everything is high compared to the price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi IramlamiyaH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 55” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV my grandson plays his games on there as well as watching his favorite tv shows. He loves the built in apps. Great TV great price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Yaya,

      Thank you for taking the time to provide your feedback. We're thrilled that you and your grandson are enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you both continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    SMART buy of a SMART TV.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal for me. Sale price and I had some BBY gift cards I applied to the purchase. This SMART TV replaced and older SONY that was not so SMART.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kenny1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    55” TCL great option for the $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv as a gift for the kids , they love it. They use it to play video games and watch tv/movies and are happy with the performance

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ElizabethC,

      Thank you for taking the time to provide your feedback. We're thrilled that your kids are enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope they continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV for the price. Display and audio quality is good. Being a Google TV, the live TV tab has so many channels available for free

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Uthama,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    An QLED TV under $300

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this television during Black Friday sale on a suggestion by a Best Buy associate and could not be more happier with this TCL google product! Great and really good audio!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bulls1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used samsung TVs and i switched to this one because it was cheap and i needed another TV. I regret that decision since this tv is so much slower and barely responds to button presses. It takes a while to turn on as well. Its just cheaply made and it shows but i guess thats to be expected with a TV this cheap. I just thought it'd be better seeing how they are partnered with the NFL.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Brandon,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Very high quality picture with decent low price TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not expected TCL brand TV literally has same high quality product as other more famous brands. I definitely will consider this brand of electronics in the future

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SimonHhh,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV. Good picture, good sound, great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv, i got it open box and it works amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this brand function and also a lot of feature the same as those expensive brand tv in the market, no need to hurt your pocket!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Elli,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support