Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2099 reviews
(2,099 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love TCL
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these for gifts. Very reasonable sale on these.
I would recommend this to a friendRated 5 out of 5 stars
Overall a great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about the TV is great but it is a little slow on startup. It does get fine a couple of seconds later. Overall, satisifed with the TV!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SyedibrahimmustafashahB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price I definitely recommend 5 stars
I would recommend this to a friendRated 5 out of 5 stars
Margaret
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, unfortunately it got burned down when my apartment got burned down, am looking for finances to replace it with exact model.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MargaretN,
Thank you for taking the time to provide your feedback. We're thrilled that you enjoyed your TV while you had it. If you get a replacement and need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL 55-Inch TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my 55-inch TCL TV on sale. I got it for a great price. The TV works great and I recommend it to everyone.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RAM1,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great TV. I know it is not my WiFi, but it does load pretty slowly at times which can be frustrating so that is why it is not a 5-star review.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Adam,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Works great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for 6 months now and workd great! No issues.
I would recommend this to a friendRated 4 out of 5 stars
Good TV with the low cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV worked fine. I did not give 5-star because when I took stick off the screen, it left an unsealed line about 1 foot long at the bottom of the screen. For now, it had no problem to watch the TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Linda,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Awsome tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works great we get to watch the NFL for FREE for FREE! When I first bought the TV I didnt know it came with the NFL overall great TV great price great store.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SilasP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
NICE SALESMAN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.service at the store in SIMSBURY CONECTICAT was very nice.When i finished the purchase the salesman asked me to bring my car to the front of the store and he even loaded the 55" TV into my car.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi IsraelB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tcl 55"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent attention and good service. My first purchasing experience in the United States and I would definitely recommend it to those close to me.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good tv for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product. only complaint is that it can be a little slow switching between streaming services. Could be internet, but pretty sure it's the tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi StephenS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
TCL 55"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a great picture unfortunately I had to return two of them because of a high pitch whine coming from the TV. I ultimately bought a different brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CodyB,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for a QLED model television. Tis placed is in bedroom and works great. I’ve had it for about a month without issues.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RyanP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Solid Cheap TV Choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV, no complaints other than the fact that i wish the colors were a little more accurate and the blacks a little darker.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JCCC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good TV with excellent resolution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first TV. Happy with the choice I made. Resolution quality is very good. Have nice options to download OTT apps on this Google TV. Recommended for everyone.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Raghu,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Excellent Experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarkE,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Goggle tv is the best! Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest tv that I ever bought, all the features that I wanted and more. Very satisfied with my buy! I love the free streaming apps already built and everything .
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PedroG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Decent for the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV for the price. No casting however though. Good viewing angle and decent sound. Google TV is just slow as well
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TreyB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, mobile, or other compatible device device. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Great tv for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this tv for a year now for the price we bought it’s good. We have had some software glitches where noise might go away or screen failed to load. We turn it on and off and it works or I completely reset it through the settings it happens at least every 3 weeks to once a month.
I would recommend this to a friend