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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2089 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,089 reviews
  • Rated 5 out of 5 stars

    BuyMeTV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and No difference compare from those expensive ones..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , best decision I ever made getting this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    My purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has beautiful color amazing sound. Price point is great. The a I is a little slow

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AlphaJax,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products that i have purchased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for the price offered. Great customer support and fast delivery. It's an excellent choice to buy with you guys. Thank you

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ArlanG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    System damage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv stop working after 4 months. A white band appears in the screen without any reason.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MaxenceM,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not bad for the cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent. When watching a movie, it will switch off at times allowing the customer to retrieve the movie.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KayD,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent TCL Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with our purchase. It was an excellent recommendation by the sales person

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PrincetonKing,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Everything i wanted in a smart tv for much less.Highly recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RichardF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Entertainment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this digital televisión and installed it according to the instructions in the box. Very good TV, thank you.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NolanP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Remote control is not sensitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote control not so good.Remote is not Bluetooth,but infrared and only works when you are pointing it directly at tv.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Propertymanager,


      The remote is both IR and Bluetooth (BT). The remote will function as an IR remote until Google assistant is connected (BT), after the remote is connected through BT, then only the power button will function as IR, the rest of the buttons will work on BT. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works just a bit slow sometimes also wont stay connected to internet

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Llll,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Super great deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this ok black friday so oaid a really good price. Overall impressed by the quality of screen and happy even though i usually purchase samsung

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Smoochers,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes Recommend this TV . Great quality and will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous football

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in sunlight for football. Bright screen. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. 60hz 4k but can push 144hz for 2k which is nice for PS5. Would recommend if you're looking for a budget TV we relatively good performance for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BenZ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good TV at a resonable price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. I am happy with the TV performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid tv but the UI is nice until you cant actually press or do anything / waiting for this thing to load is annoying but for the price you cannot beat this 8/10

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Adyn,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price to performance with best resolution. Must have items in bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Google tv ? Roku better system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per past experience, Roku T V system is much better that Google T V. T C L tv it's self has a very good picture and performance.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JamesM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support