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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2099 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,099 reviews
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this TV has been great especially for the price. Series S looks great on it, pretty good color and fairly quick functionality

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DustynT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First TCL television and am satisfied with overall quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful smart TV especially at the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BuyMeTV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and No difference compare from those expensive ones..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. UI can be a bit glitchy at times and I’ve had some eARC issues with a soundbar, but that easily be the cheap soundbar or my Series X.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MatthewH,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Another TCL win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the TV’s n our house have been transitioned to TCL due to the quality and price point.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MaggMT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it last week , very advanced tv and works smooth, hopefully last longer than other tcls I’ve owned but so far impressed

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DylanL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products that i have purchased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , best decision I ever made getting this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes Recommend this TV . Great quality and will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy aventura

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is stunning Excellent and fast customer service. All products are in great condition and customers are always first. Awesome

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TomasV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit slow but other than that have never had any problems with this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget Qled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on sale for Black Friday and it's been pretty good so far. I prefer the Google interface over the Roku honestly.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SeanH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Fabulous football

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in sunlight for football. Bright screen. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV at a resonable price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. I am happy with the TV performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. Alittle slow to start up but thats about the only thing ive seen that i dislike these last couple of weeks.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. If you need any assistance please reach out to us at https://support.tcl.com/contact-us. Enjoy! Brandon TCL Customer Support

  • Rated 5 out of 5 stars

    great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good TV , great price as well . best buy always have good value product

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi premierelectronics,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL tv and Samsung soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the TCL tv and the Samsung soundbar. They’re a great combination, well worth the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PhilR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TCL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t download certain apps without using a different device like Roku. Great picture makes up for it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lantheman007,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is nice for the price. The only issue im having is i have to unplug it every day to reset the tv or the picture is so dark you cant see anything.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EdwardC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support