4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Angle. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Left. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Back. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 1. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 2. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 3. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 11. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 12. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Alt View 13. TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV - Black.
  • Q Class Gaming TV overview video video 1 minutes 11 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • TCL 50in to 75in Unboxing video video 2 minutes 48 seconds
  • Brand Overview video 1 minutes 14 seconds

TCL - 55" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023)

Model:
55Q550G
SKU:
6551174
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2099 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,099 reviews

  • Smart tv and mount purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly customer service. Would recommend Best Buy to all of my colleagues and family members.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MacR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Erratic TV. Worthless warranty from company.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well sometimes, but responds slowly to input from the remote control. Then it sometimes flips channels randomly. Best Buy said I had to contact the TCL company for warranty service. They only said to reset the TV. It works temporarily, then the problem recurs.

    No, I would not recommend this to a friend

  • Smart tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Xmas present and it turned out to be a great surprise and beautiful addition to her living room!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ClaudiaJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no qualms about this television. It has worked as advertised.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DJO4,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Ourstanding Experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally pleasant experience from phone order to delivery.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NancyR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Great deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for playing xbox for 2 weeks the tV is great the screen resolution is perfect for gaming

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rayan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, this is the 2nd one of these I have purchased. Great tv!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CGMc,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a decent bedroom TV, you found it. This isn’t an extraordinary TV, but it checks all my boxes for a bedroom TV

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeremyH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Awesome TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price and excellent customer service.

    I would recommend this to a friend

  • Does it's job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it will do, so far. The smart features can be a little laggy, but that almost seems typical of TV's.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TylerM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Tcl qled tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great viewing tv .Get compliments all the time . No Problems

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GlenishaJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Best Choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. I am glad that I chose this Television. This ine is best in its class andnprice range.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RajV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Steven

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great good color and really smart has excellent Dolby value really enjoy that it has to offer.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StevenM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Average

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good. Sounds isn't very good. Doesn't work with Alexa as well as I would like.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CandaceB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! This TV is indeed compatible with Alexa. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pretty good TV for leisure watching.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic TV with smartTV functions. Installed it on a wall mount system. Overall it’s a good TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EMexND1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Tcl 55 inch tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price we paid. I would suggest adding a soundbar or speakers to improve the sound.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ernie,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • An Excellent Smart TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is an excellent brand and worth the price. i will recommend it to all my friends.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CherrieD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Awesome tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is awesome! Bought it when it was on sale for $188

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TabbyB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Picture Perfect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture clarity and brightness of this 55inch TV. It’s easy to find what I want to watch.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PicturePerfect,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Best TV ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and prompt service for when it got delivered to my home. Awesome experience with the TV

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CrisPeralta,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

Page 81, Showing 1,601-1,620 of 2,099 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.