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Customer reviews

Rating 4.6 out of 5 stars with 2089 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,089 reviews
  • Rated 5 out of 5 stars

    deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal friendly delivery people easy to do bussiness with

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EddieM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Product, Great Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality and audio options. Dolby Atmos feature is a +!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JTorres,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Recommend this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition. For the is the best. I would recommend it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FrankM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Help Needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was damaged before the Geek Squad installation. They installed it anyway but said they would replace it. I haven't heard anything in the 4 weeks since the installation. This isn't the fault of the TCL TV which seems to be a good product for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CharlesK,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equipped to help you. If you get a replacement TV and need any further help, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costumer service was great, thank you so much! I love best buy!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AhmedF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Dr. Kanan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional customer service. Knowledge staff I love it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi IranK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome TV I highly recommended it has great product

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ArquitectoJose23,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Has the best picture of my tvs and service was excellent

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KennethW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    tcl 55 inch QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice tv and the price was right what else can I say?

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KathyW,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt suggest getting a tv anywhere else. Best quality

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bobby,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    W

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it really great quality tv and picture

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Amazing,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface can be a little laggy but overall really good tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MateoM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    TCL 55” Television

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, menu interface is not as convenient as other platforms

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Zach,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tcl is worth!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very much!! The Close caption is great clearly

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KenT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    RA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is worth every penny. I’m so happy I made the purchase!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RitanzaA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and display. Very happy with my purchase!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi gamerwizk1d,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 55”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television works great for what we need as a family.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NeilsLV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Loved the workability for delivery time.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TylerT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best Qled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent smartTv with android tv and great colors Qled

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielVera,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 55’ Television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase bought during the black friday sale.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Strawhat,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support