Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2099 reviews
(2,099 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Glass screen are still a thing?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It breaks in the box. It so fragile Vizios way better similar price range.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equipped to help you. If you get a replacement TV and need any further help, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Input switches
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great. Even had to turn the tv brightness down. I'm highly frustrated by the tv choosing to change the input viewed every time o turn on the tv.... haven't had the time to dig online for reasons why it will constantly switch from my cable box to my blu ray player and now even my son's gaming system when the other devices either turn on or, in the case of the Blu ray, when the entire system (tv, sound bar and cable box) turns on. Also having difficulty getting my tivo/cable box remote to control the inputs of the tv so currently I have to keep two remotes out when powering up the tv...
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Price
Rated 5 out of 5 stars
Excellent value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic at this price. The smart system is great. But the speakers, though they are certainly okay, leave a bit to be desired. It might even just be the programming; no audio pre-set feels as rich or full as my last TV, which was a comparable Hisense. The visuals are great, though! Very vibrant colors and deep dark blacks. I also appreciate the bluetooth functionality, so I can use earbuds when I'm watching TV late at night and not worry if I'm disturbing my neighbors. :)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Light weight. Big . Bright. And loud I have this tv in my detached garage.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Hansd,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Mr hard to please is please overall. !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is as sharp as you could get. The motion rate is superb. Comparing this to my LG nano cell 55", which is advertised to have an excellent motion rate but actually does not at all, the TCL is superior in that category. I see no blurring in fast-acting scenes and motions on this TCL. The remote control is well designed, it's a little different than the remote with other TVs, but it's very easy to use after a short time using it. While other brands I have found the remote controls infuriating to try to use, the TCL remote is easy to use and works well. The reason I gave it 4 stars instead of 5 is because you have to use it at least 85% brightness to avoid having the background too dark and since these type of TVs get dimmer over time naturally, you have to keep raising the percentage of the brightness and you don't have much farther to go until you are at 100%. After that the picture will just get dimmer as it ages over the years. Secondly, it does not upscale older programming as well as my LG nano cell. And finally, it has acted up a couple of times after the first month of use. Once I touched a remote control button and the whole screen was filled with Chinese writing - hundreds of words, but one touch of the back button got rid of that. On another day, I went into the home menu and it just sat there for about 2 minutes with the framework showing but no writing and then it straightened itself out. Another time I turned it on and for some reason it took about two full minutes to come on instead of the usual 10 or 15 seconds. I hope this is not a prelude to up-and-coming problems. I did get the TV cheap- $230 for a qled 55 in, so I think quite a bit of it for the bargain. Overall, an excellent TV so far. .
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Ease of use, Picture quality
Rated 5 out of 5 stars
New 55
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and easy use. Color is amazing too
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TamaraC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Beautiful Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is certainly a step up from TCL “S Series” QLED > LED all day as well other specs when the two models are compared. Interesting that this Q5 was on a delayed release as the Q6, Q7, and Q8 came out months ago. That, or it is an exclusive line under Best Buy. Regardless, very smooth picture and easy set up. $100 less for this 55” than a Q6 55” would be. I have no complaints 1 day in. Cheers.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarkBrown,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Google tv, Price
Rated 5 out of 5 stars
Tlc tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv. Great deal for the price. Easy to set up.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JordanB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great for any price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly believe this stands up to my Samsung qled that i oaid 5 times yhe amount for. Definitely recommend this TV. The google tv os is far better than Samsung Tizen and i prefer it over the TCL roku as well. At $228 theres 0 chance you'll be mad
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Seshmk,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Quality TV, user-friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to manage settings, very easy to get started. My only complaint is sound quality, but for the price it's a non-issue. Could get a sound bar for $150 and still be pleased with the deal.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Joshua,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Option 1 For Gift Or 2nd/3rd Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5* for the money. I think I paid under $200 after sale and member benefits, and it was a steal. Purchased as a replacement for an old failing plasma in my basement but I ended up mounting it on the wall in my workspace area because I was cleaning up the unfinished side. Really impressed by the TV with minimal adjustments. The contrast is nice with almost no blooming and pops into hdr. All I've used so far are the on board apps and an android tv dongle and both look fine. Sound is poor but you can take a decent Bluetooth speaker and connect it for sound and problem solved. Not your living room TV but for a basement, br, or gift for that family member with the TV you can't stand looking at. You'll be a hero for cheap.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JimD,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Google TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and with it being a Google TV, it integrates well with the rest of my Google home/mobile products, all at a GREAT price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GB20,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Easy to hook up. Connected to internet and streamed services easily. Picture is clear and crisp! My Father-in-law loves it and was glued to it for the bowl games!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ccomeau,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Enjoying so far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with this TV. The sound quality is better than expected, which I had to use for a couple of days while waiting for an adapter to use my soundbar. Video quality is nice, I haven't noticed any glaring or weird shades during very dark/bright scenes. Setting it up was kind of a drag due to all of the google log in stuff(qr codes were hit or miss). If someone isn't familiar with the process of these things it could be very frustrating. 4star for the audio cable, setting up process, and overall performance.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Maffew,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my parents. It has good picture and had enough brightness to watch in a room with windows in the afternoon.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Better than my Sony. Great price. Stick speakers even sound decent. Very light weight, too
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Memyselfni,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Loving it so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great image and a great price for a QLed. Hopefully it lasts more than other TV's in the price range
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JorgeG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Michael
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. I actually use it as a monitor for work and it has worked great for me. My tiny little notebook is too small for me to see without glasses, so I don't need them with this tv. The picture is great and i do use it to see pictures from my emails and such. But to watch charts all day long without glasses is a real blessing. The delivery was excellent and it was a snap to set up after it got here.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Michael,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it a month ago and so far looks great, awesome image and lighting, very light weight, we’ll in a year
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great price/Great Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set is and the picture is beautiful. I highly recommend this television.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RHarmon61,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support