Customer Ratings & Reviews
- Model:
- 55Q550G
- |
- SKU:
- 6551174
Customer reviews
Rating 4.6 out of 5 stars with 2099 reviews
(2,099 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great Picture Quality, Terrible Quality Control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about the TV is good. The picture quality is good with consistent colors, no splotchiness, uniform grays, and high contrast even without the local dimming feature like on the Q7. The biggest issue with the TV and TCL really is the quality control. The first TV had a damaged corner on the metal case that wasn't noticed until I peeled off the screen protector. The box wasn't damaged nor did I scrape it during install so it came from the factory defective. The 2nd TV after exchanging the first had a bad gray spot on the screen that is super noticeable. Had to get a 3rd TV for it to be completely defect free. Good TV but don't expect to get lucky on the first try but luckily best buy's exchange policy made it quick to swap if defective.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jaypee,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Operating system
Rated 3 out of 5 stars
big screen meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not sure what I was expecting but this falls way short of that. not sure if it's the Android OS (think a roku OS might be better??) or what but everything seems a little off. the initial picture was too dark but I was able to adjust that. next up is trying to get some depth out of the sound but so far no luck, even when connected to a JBL Bluetooth speaker. the picture is at times very choppy and blurry especially when there's lots of motion (or casting). ugh. not impressed. it's also pretty sloppy that the android 12 only has the Nov 23 security patch.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MikeS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was much better in both performance and quality than I expected except one thing which is HDMI sinc doesn't work properly with my video recorder. It's not a big issue though.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My TCL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, lots of watching options.thus is my second TVL tv, I chose Google Tv as my streaming platform, i eanted to have a vsriety of streaming platforms. Not as many live channels but still enjoying it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanaV,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL Works for me!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price! TCL tv's are coming up more in quality. Have one that is close to 10 years old and still works great. Bought this one for I know soon my old one will die, so this will be its replacement.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MrED,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a cheap replacement for a second home. Have to say, Im overly impressed with the picure quality for the price paid. Words cant decribe. Very haply with this tv and woukd absolutley buy anithet.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CoreyG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing tv for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good just wish it had apple air play but that’s my fault for not looking. Amazing picture but user interface is very delayed for searching. Takes awhile to load but worth the extra wait for picture quality
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffreyM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV (grade A-)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy set-up. We've been using this TV for about a month, and the only flaw we've noticed is how hard they make it to turn on/off closed caption text. It's not a big deal, but weird.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi HoustonEagleEye,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL 55" QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with another brand as it would not properly pull up the program guide (using antenna TV). With no change to the antenna, this TV works much better. Good picture quality. Got it on sale as a bonus.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi mildwill47,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great deal!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great deal on this TV and I love it! I bought it for my guest room and m tempted to move it into mine. The picture is great and I love the smart features
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 5 out of 5 stars
55 Inch TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so I would be ready for football season and so far it has been GREAT! Color and clarity have been the best.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JaneG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture quality with vibrant colors. Initially was planning to buy other famous brand tv and hesitant to buy this tv but happy that I purchased it. Impressed so far.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi userM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
FANTASTIC TV!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is so great for and worth its value. As amazing a picture as more expensive models. Side Viewing is really good with minimal picture quality loss. HIGHLY REC!!!!!!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi The Warden,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is extremely good and my family and 8kib are extremely happy with it but the only thing missing is a sound system. The TV volume alone may not be enough.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoseR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Reliable Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Excellent picture and sound. The home hub works great with all the apps needed for streaming. Great quick service for store pickup. Highly recommend purchasing.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Andy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy TV Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, responsive user interface, hands down better than the Hisense TV of the exact same size that went out after only 3 years that was also purchased at Best Buy
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JimH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good budget option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight for the size. Picture looks good. The menu feels like it lags a little which makes changing inputs a little annoying. The included power cable is a little short for mounting.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
home tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivery was on time as scheduled , delivery people were very helpful, self installation went with no problem, remote control easy to use, picture is very clear..
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Melpat,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
So Far So Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So Far So Good … Love the picture quality. Love that you can download like any app. Love that it connects to your google account to make connecting so easy!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ImDiff,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
T Fletch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price. Had a problem with Geek Squad. Set up an app't for install, day came and they sajd I was not on their schedule and had to reschedule.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ThomasF,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support