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Customer reviews

Rating 4.6 out of 5 stars with 2089 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,089 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on this TV and I love it! I bought it for my guest room and m tempted to move it into mine. The picture is great and I love the smart features

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality with vibrant colors. Initially was planning to buy other famous brand tv and hesitant to buy this tv but happy that I purchased it. Impressed so far.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi userM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    FANTASTIC TV!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so great for and worth its value. As amazing a picture as more expensive models. Side Viewing is really good with minimal picture quality loss. HIGHLY REC!!!!!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi The Warden,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is extremely good and my family and 8kib are extremely happy with it but the only thing missing is a sound system. The TV volume alone may not be enough.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoseR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Reliable Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent picture and sound. The home hub works great with all the apps needed for streaming. Great quick service for store pickup. Highly recommend purchasing.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Andy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy TV Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, responsive user interface, hands down better than the Hisense TV of the exact same size that went out after only 3 years that was also purchased at Best Buy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JimH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good budget option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight for the size. Picture looks good. The menu feels like it lags a little which makes changing inputs a little annoying. The included power cable is a little short for mounting.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So Far So Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far So Good … Love the picture quality. Love that you can download like any app. Love that it connects to your google account to make connecting so easy!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ImDiff,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    home tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery was on time as scheduled , delivery people were very helpful, self installation went with no problem, remote control easy to use, picture is very clear..

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Melpat,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    T Fletch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price. Had a problem with Geek Squad. Set up an app't for install, day came and they sajd I was not on their schedule and had to reschedule.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ThomasF,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value via TCL TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price paid! Looked at alternatives prior to receiving this via email ad.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ThomasP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp, Clear TCL!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL televisions provide a sharp, crisp picture. The tv is very responsive and the remote is easy to program and operate. I would recommend to people I know.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnnieB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    R.Ross

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TLC 55QLED it so easy to use!!if i need help with anything.the support Team at my store is very helpful.E.washington thank you!!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A Good Buy for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good buy for the price. Sound quality is about the best I’ve had on flat screen tv without a sound-bar, picture quality, navigation software and features are good

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , nice pic , whats terrible is that the legs is not in the center what make me spent some efforts to hang it on the wall ..

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL never fails

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the price. I have other TCL tvs in the house and this one so far is the best one. Has good picture quality just have to adjust the settings to get it just right.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Koopa,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far and better picture quality than older TCL TV’s we own. We stream only and several apps preloaded and rest easy to load.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Russ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Tcl 55”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is super with this tv except remote is super slim and not lit so when you go to mute or change volume it pushes other buttons a little frustrating.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tv with very easy set up. I would recommend this.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ScottyJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL TV is a good TV for mixed usage. It's an impressive TV for watching movies in a dark room thanks to its superb contrast, fantastic black uniformity, and decent local dimming feature. It looks good in a bright room, with high peak brightness and decent reflection handling, but it's not a good choice for a wide seating arrangement, as the image fades and looks washed out when viewed at an angle. It delivers a great gaming experience, with low input lag and a very good response time.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Root,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support