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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2099 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class Q5 Q-Class 4K QLED HDR Smart TV's picture quality, color vibrancy, and ease of use, frequently praising its value for the price. The Google TV interface also receives positive feedback for its smooth navigation, although some users report occasional performance issues with the operating system and remote control responsiveness. A few users experienced minor lags with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,099 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp, Clear TCL!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL televisions provide a sharp, crisp picture. The tv is very responsive and the remote is easy to program and operate. I would recommend to people I know.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnnieB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    R.Ross

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TLC 55QLED it so easy to use!!if i need help with anything.the support Team at my store is very helpful.E.washington thank you!!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A Good Buy for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good buy for the price. Sound quality is about the best I’ve had on flat screen tv without a sound-bar, picture quality, navigation software and features are good

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value via TCL TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price paid! Looked at alternatives prior to receiving this via email ad.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ThomasP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , nice pic , whats terrible is that the legs is not in the center what make me spent some efforts to hang it on the wall ..

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL never fails

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the price. I have other TCL tvs in the house and this one so far is the best one. Has good picture quality just have to adjust the settings to get it just right.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Koopa,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far and better picture quality than older TCL TV’s we own. We stream only and several apps preloaded and rest easy to load.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Russ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Tcl 55”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is super with this tv except remote is super slim and not lit so when you go to mute or change volume it pushes other buttons a little frustrating.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL TV is a good TV for mixed usage. It's an impressive TV for watching movies in a dark room thanks to its superb contrast, fantastic black uniformity, and decent local dimming feature. It looks good in a bright room, with high peak brightness and decent reflection handling, but it's not a good choice for a wide seating arrangement, as the image fades and looks washed out when viewed at an angle. It delivers a great gaming experience, with low input lag and a very good response time.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Root,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am highly impressed. This TV is amazing. And the transaction was very smooth when purchasing. Very happy customer.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ErichV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget TV for pricepoint and specs. Good adjustable settings and features i use for my home console.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Good picture, only flaws are: thin on setup documentation and the TV is totally remote dependent even to turn it on/off.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    TCL TV is a good buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great price. I love the extra features (Google TV, etc.) and good, large remote with easy button layout.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tv with very easy set up. I would recommend this.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ScottyJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tcl tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price and sound. I would definitely buy again on sale or full price. Tcl is the way to go!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LanceP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best bang for the buck out there.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING TV AT ANY PRICE. REALLY EASY TO SET UP AND, AGAIN, THE PICTURE QUALITY IS TERRIFIC. SPEAKERS ARE, ALSO.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Online Best Buy purchase, curbside pickup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first QLED purchase has turned out " fantastic"!!. What agreat picture. Relatively ez setup as well.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    excellent price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound and picture channel changer has no number to push have to scroll through them to get what you want. not into voice assistant

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Louie,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TCL TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Confusing how to use Google TV can be intimidating

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi dishwasher,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL. 55” smart tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Quality picture and sound. Would have been nice if the power cord was a little bit longer.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support