Customer Ratings & Reviews
- Model:
- 55Q650G
- |
- SKU:
- 6538125
Customer reviews
Rating 4.5 out of 5 stars with 602 reviews
(602 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the amazing picture quality and ease of use of the 55" Class Q6 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its excellent value for the price, along with the vibrant colors and Google TV operating system. However, some users have noted that the remote control could be improved and that the software can be slow at times.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Tv for gaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for gaming and watching movies. Also can use flash drive movies
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
It Works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works as expected. Good tv for the money----------
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Steven,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price, the smart TV functions and automatic smart HDR for gaming on my xbox are fantastic. No more switching video modes manually, i just launch my game and boom smart hdr takes over
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi WillDhide,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
MY NEW QLED TV!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can honestly say that this purchase was on the upper hand. Can't really complain about the graphics and illumination, after all it is a QLED!!! The one feature it's missing from it being a five star in my opinion would be the ability to Bluetooth headphones,headset, etc...
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielGD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TCL TVs featuring Google TV support Bluetooth and can be paired with compatible audio devices that also support and pair via Bluetooth. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Cool TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an amazing TV the only part I don't like it doesn't have accidental coverage insurance on it.
I would recommend this to a friendRated 5 out of 5 stars
Tv purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price salesperson very knowledgeable. Would buy again
I would recommend this to a friendRated 5 out of 5 stars
Small Internet issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem for some reason if it’s been off for a long time and I go and I restart it it’s lost the Internet connection so I have to reconnect other than that great TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamN,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
good picture
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the google interface keeps my shows ready for the next viewing
I would recommend this to a friendRated 5 out of 5 stars
Na
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person “Will” (Huntington Station branch) was incredible. He was knowledgeable, informative, professional and patient. He guided me to the purchase of a television that fit the needs I was seeking.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SeanM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Just OK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st TCL TV went out after 4 months, so i'm hoping there won't be a repeat incident. So far, i've noticed that it has issues with switching inputs to HDMI. It just showed a black screen until I hard reset the TV. Same problem I had with my first unit, so if it continues, it's definitely going back. But the picture quality is mediocre, and the brightness, black level, and color depth, is well below the Sony Bravia I bought 5 years ago, but the lag input time is way lower. Still debating on whether it's worth keeping or not. Definitely underwhelming for a QLED
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .HI Dboy501,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Lags
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price a good tv other than its crazy laggy. Picture quality is definitely great for the money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AndrewM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Our Go-To Brand!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this television as a surprise gift for my daughter. Her old one had a black screen. Four hours later I had a replacement. We have TCL’s throughout our house.BIG BANG for your bucks!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LysaA,
Thank you for taking the time to provide your feedback. We're thrilled that your daughter is enjoying her TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope she continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 3 out of 5 stars
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price the product is pretty good. sometimes the color is not so great but it could be the program being watched at the time
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LatishaB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Gary's tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i really enjoy my new tv . Had to replace my other tv it only lasted me 3 years. it was a samsung . Not satisfied with that brand won't be buying that brand again.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GaryV,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Buy it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Anyone can purchase it without any confusion.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. No issues. Just a minor response lag with Google tv
I would recommend this to a friendRated 5 out of 5 stars
Love my 55"
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv was showing a label on tv would not stop popping up on tv so i got me a new tv i like it . I have returned 3 different tv but the last one i got work wonders
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Blackbox,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 3 out of 5 stars
Remote issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power on the remote is very bad. I must be 2-3 feet in front of the tv for it to work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JasonS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your remote. The remote is both IR and Bluetooth (BT). The remote will function as an IR remote until Google assistant is connected (BT), after the remote is connected through BT, then only the power button will function as IR, the rest of the buttons will work on BT. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Hesitant Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has only been in use for a few days but so far so good. The last TCL I bought quit working after less than 2 years so I was hesitant to buy this. We'll see if it happens again.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ToshaU,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Poor audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio on this TV is way below average. I’ve been to TCL support, and they offered no answers. I also went to Best Buy support. They merely explained that since I was beyond the 15 day return period, there was nothing they could do. They did offer to send out the Geek Squad, which is something I would have to pay for. No thanks. I’m going to try a soundbar. Another $150.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support