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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 606 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the amazing picture quality and ease of use of the 55" Class Q6 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its excellent value for the price, along with the vibrant colors and Google TV operating system. However, some users have noted that the remote control could be improved and that the software can be slow at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-606 of 606 reviews
  • Rated 3 out of 5 stars

    It freezes sometimes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV freezes and it’s necessary to unplug it to get it working again.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    requires a Google TV account

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was nice, but requires a Google TV account to use many things like Hulu. I returned it and went back to a Roku brand TV.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi dand2025,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv 2 days ago and the cable part of it looks really nice but once I try it with my ps5 the picture looks horrible considering it’s a qled tv

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best buy bad TV is alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is decent. Stick to Samsung next time. Was also promised 3 months of apple TV but best but sent a dead link.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarcusG,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Nice Picture but….

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am visually impaired if you sre too, THEN AVOID TCL TV w Google. Too small letters to see and no ce control for TV ststions selection.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst TV ever. I’ve barely had it for 2 months and it glitches sooo bad which started a couple weeks after I bought it. I’ve never had this happen before with my any of my previous televisions.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Isabela,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support