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Customer Ratings & Reviews

$971.42

Customer reviews

Rating 4.6 out of 5 stars with 1348 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,348 reviews
  • Rated 5 out of 5 stars

    Overall a pretty solid TV.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has good color ranges whether it’s warm or cold colors, even with black or shadows in movie/shows. Amazing display for Xbox games seated from a distance of course. Very bright display so adjust accordingly to your comfort. Software is pretty solid, it’s responsive and quick to load apps and easily accessible through google home app on iPhone. Overall, a good buy for google users and enthusiasts. Wasn’t familiar with this brand but I will be a returning customer for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, only issue is the sound quality is poor, excellent picture for the money tho. Would prefer Roku over the google tv tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced one that died after a power surge. It was friendlier on the wallet than my old one but I believe it performs way better. NO matter what I throw at it, this TV handles it without incident. The Google TV OS works well as well.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Adrian,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Allen's tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect quality perfect picture and internet thru google tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man the deep blacks you get compared to oled is amaizing man high bightness for any well lit room perfect for dark rooms its a bang for the money best budget tv i brought ever!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tonio,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is sweet. Extremely good price for the quality of picture and options that are included with this tv. I did my research on tbis one before i bought it. The stand was the only issue i had with it, even after doing measurements for my old stand i had to get a new one.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DrgnBllzDp,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Amazing contrast and refresh rate for Xbox Series X!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL for the Win!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is excellent, If You are upgrading go for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointing color and 24fps processing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muted colors - disappointing. Crisp image for higher resolution content. Poor image processing for lower 24fps content - very underwhelmed. Would prefer to have a tv that could handle this lower fps and resolution content to truly enjoy programming/YouTube that are typical viewing options sought by many.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KarenD,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Color and good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and picture very good. Size was perfect for our area in the house. Set up was done by a Best Buy employee. They where considerate and on time.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tnfour,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Seriously Good, Specially in the under $1k range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly the best Tv money can buy at this price, and I wanna put some focus on the features in offers at this price, “Local Array Dimming”, “Quantum Dot”, “4k”, “Dolby Vision” and “Dolby Atmos”, and the list goes on, seriously if you are thinking about buying a tv without taking out a loan, buy this one. *One small note is, I use a apple tv box with this tv, as I do with all my other tvs simply because I hate every single OS out in the market from Samsung’s Tizen, to LG’s WebOs or the rokus and fire tvs of the world, they all suck, infested with adware and bloatware beyond belief and shady privacy practices*

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Johann,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent TV, reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus is an excellent TV! Size is perfect for my rooms screen colors are vibrant and sound is clear and “ loud” even at half-way without a soundbar. I’m happy with my purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mindy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Want your TV to advertise to you?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fine. It does the job, the screen is good quality, and I have no issues with the sound. 4 stars for that. Set up is frustrating. It wants you to set up a TCL account, but I have yet to figure out how to do that. I wanted to keep using my Roku in order to connect to my streaming services, but the TV doesn't recognize my existing remote. Instead, it pushes you towards registering with Google. My biggest issue is that the interface is too busy. The home screen is a constant rotation of "picks for you" and new things to look at. Every time I pause a YouTube video, it defaults to a new ad screen with a QR code.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SophieF,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great value for a premium quality TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I read about certain compromises with this TV. Honestly they aren’t very apparent and with the price this TV beats others of similar quality. In the end I was only considering other TVs because of brand recognition.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SydneyG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Best Buy Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL Q7 television Screen image quality is fabulous! Best Buy Dayton Ohio store television associates were very helpful, especially TIM Best Buy installation team were great. They were courteous, respectful and efficient

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BruceL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Refresh rate sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refresh rate/motion capabilities on this TV are abysmal. I bought a plasma the last year they were made, in 2014, and I loved that TV so much. Flawless picture, beautiful color production, and 600Hz refresh rate...absolutely wonderful for video games and sports. This TV is supposedly 120Hz with technology built in to simulate 240-480Hz. I assure you it works like crap. Anything that moves quickly across the screen, you can see a trail that follows the image. It's so obnoxious, it ruins watching anything with quick motion. We did try a video game and it looked okay, but football has looked terrible. If someone waves their hand or runs quickly, you see the trail. Anyone who isn't complaining about this TV must have already gotten used to the terrible refresh rates of LED TVs. I can't stand it. My plasma made it nearly 11yrs before the panel went out. I am devastated by the loss :(

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi OrionLion,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv has good performances and excellent color options.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrandonC, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few months ago and it’s been the best TV I’ve ever purchased. Great for gaming, movies and sports. Speakers aren’t the best tho

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi REAL,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good tv with minor flaws at times.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv had one issue with turning it off when I turn it on the picture wouldn't be there but sound would but it was an easy fix. Would highly recommend getting a sound bar if you care about sound since the sound is very avg. Great for games

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jake,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for good price. Good coloring and easy to set up

    I would recommend this to a friend
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