Customer Ratings & Reviews
- Model:
- 55Q750G
- |
- SKU:
- 11915383
Customer reviews
Rating 4.6 out of 5 stars with 1348 reviews
(1,348 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Rated 3 out of 5 stars
Lots o features, but super buggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way GoogleTV’s OS curates content from various apps. However, the UX frequently crashes
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ciduation,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
"Excellent" open-box that wasn't excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box listed as "excellent", was missing screws and pixelation issue
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nightwing3415,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normal quality, I’ve been having issues with tv control but good overall
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi YicetA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Almost...but not quite.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Create customer service...but not great TV. Brought it back!
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PieVanHorn,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
No the best but not the worse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could said that is ok for the price, you get what you paid
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Great,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
ARC and other HDMI features do not work correctly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks good, but HDMI features do not function properly. I have to reboot the TV every time I watch it to get my sound bar to work. PS5 does not change inputs or turn on and off properly. Working with TCL support has been a nightmare. I will never purchase anything made by this company again.
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was recommended by salesperson but there was no display, i trusted his words but TV color quality is not natural and adjustment is limited. Total disappointment
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi YoshikokL, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Had high hopes but am dissapointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a long time lover of TCL tvs. After returning my second TCL Q7 with display issues, I am done with this line of their panels. I feel like their backlit tvs are the way to go. I will be looking to a more high end brand for an OLED, QLED, or Mini LED tv.
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Josiah,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Ok tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to us isnt compatible to directv streaming it lags alot got their new gemini we get a beautiful picture now saying tv doesnt support hdr. What the heck best buy no help and forget directv.
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mary,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to try to assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not too good tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has very bad color. And sometimes when its on a bright white scene the white is blurry and I can't make out what I'm looking at.
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jonerb,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Picture quality disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not what I expected. Don’t like the Google remote nearly as much as the Roku they had in previous models. Wish I would have Spent a little more to get a clearer picture.
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StevenH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
120hz refresh rate?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.feature did not work with the item, went through tcl tech support and tried for over a week to get the feature to be enabled but it did not work and truthfully shouldn't require that much effort to enable a feature touted by the manufacturer.
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BenT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Motion quality was bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was good except when there was fast motion, like throwing a football, baseball or kicking a soccer ball. The ball seemed to disappear until it was caught or stopped.
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SteveV,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks it's not a Roku plus it's hard to navigate the channels the whole setup is bad
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL not pair with Dish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to upgrade as couldn't get this to pair with Dish
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JonR,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. This TV has various inputs that can be used with different cable boxes. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good a picture as my old Samsung. Sound not as good either. Even its pedestal is flimsy. In process of exchanging it for..you guessed it.. a Samsung
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CharmayneB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in 20 min white screen tcl can’t fix for 4 mth under warranty
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RonP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Returned due to "bad panel"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from extremely bright to very dim in first two weeks. Had to return.
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Wouldn’t Buy Again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv began to have many lines in it within a few days of purchase. Heard this is going on with all TCL Google TVs
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LiSl,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
No stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item as open box, but I didnt receive a tv stand and after contacting customer support they could not reimburse me. I had to buy an aftermarket tv stand but other than that the tv is fine
This review is from TCL - 55" Class Q7 Series QLED 4K UHD Smart TV with Google TV (2023)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Khanl,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
