The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,348 reviews
Rated 5 out of 5 stars
Tcl
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price beautiful sound great specs you will enjoy
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 3 out of 5 stars
The settings are not helping!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'd look at the reviews a little closer. They are not lying when they say it has a mind of its own. It constantly turns off the on just to "change" it's hertz to 120 or back down to 60 even when gaming it causes me to die once in warzone. It seems to want to fixate on when the best hertz is for said image even though it's a video game that's constantly changing images from bright to dark .. if this was build for gaming in mind this is a complete failure. Yeah I'm getting 1440p at 120hz but not at the cost of the TV doing it's own adjustments like every 2 hours or so. Like when I go to Xbox home it automatically goes into 4k which is whatever but that's an example of the major headache it's giving us users. Fix this TLC!! When I first had it I had to set my own settings but since I like to watch nature videos in 4k and game as well I got tired of doing my own settings adjustment everyone I wanted to watch something else.thats why I left it on auto but it always flashbangs you (100% brightness). This could've been it for the everyday usage PC/Gaming/Theater but this ain't it. Fix please.
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
55 inch tv
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Beautiful picture. No issues whatsoever.
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
TLC QLED
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic picture, works well with the new video game systems, tv speakers are ok at best
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
Tcl
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is better than i thought the colors pop yes
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
Smart TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful picture. Great quality and features. I recommend this TV.
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
Great tv
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv. The menus is very fast so i am not wainting on it. Picture is great
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 2 out of 5 stars
Good picture, poor software and support
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very impressed with the picture quality compared to my 10 year old TV. After using for awhile though, Google interface is slow and some streaming apps keep crashing. Google TV is based on Android 11. Contacted support and told there is no update available. Guess that's how they keep the price down. First experience with TCL, will probably be my last.
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. The TV should receive automatic updates as they become available. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
Samsung TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great customer service! Product in stock. Trading TV was simple. Thank you
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good picture. Close captioning doesn't work on
streaming channels. Sound out doesn't work even
with special TCL connecter. Can't figure out how
to check for 4k programming. Would not buy again.
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
Great Budget TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Google setup was a bit confusing, but overall this is a great TV for the cost.
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
TV pickup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
quick pickup, no hassle. staff was quick to assist and give item.
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
TV 55"
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything I expected from the TV and the service etc from Best Buy was outstanding
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
55" tv
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good condition
Was only missing a screw for the stand
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
Awesome
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best tv I ever owned. Would love to buy a bigger one in the future
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Terrible Television
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this television as an attempted replacement for a Hisense Roku TV with a burned out backlight. We promptly returned it because it's a terrible television with a horrible interface and OS, poor picture quality, and too many smart/auto adjustments. Do not buy. We ended up purchasing a Roku Plus TV instead. Here is my review of the TCL Q7 4K 55" television:
Overly lengthy setup process filled with user agreements, legalese and contractual promises that your privacy will be invaded at every opportunity.
Poor picture quality out of the box. The complicated picture adjustment interface required making adjustments for each input utilized, and in some cases for each type of content we watch (ie. Roku interface, YouTube, Blu-ray, streaming channels, etc.). Even after all of these adjustments, the picture quality on this TV is still poor in comparison to our experience with other televisions.
The overexposed whites remove too much detail from white parts of the footage viewed.
Blacks are underexposed, causing all black areas of the content to lose detail and become indistinct silhouettes.
The picture on this TV defaults to being over sharpened. We discovered that this is partially due to the numerous “automatic” and “intelligent” picture enhancement settings that are available in the Google TV interface, which we eventually disabled. However, even with these settings turned off, the picture is often overly “crunchy” with too much contrast. And depending on what you’re watching, it can really make for a poor viewing experience.
The entire experience with this TCL television led us to better understand how the QLED, OLED, HDR and “intelligent” direction being pursued by many modern televisions can be taken too far, in effect actually lowering the quality and original intention of some content. We understood when going with this Google TV that we would have to attach a Roku stick if we wanted to maintain the simple and easy-to-use interface. The Roku part of the experience worked well. However, when this is coupled with this TCL’s antiquated looking Google TV interface and TCL’s poor picture execution, it just made us want another TV with an actual Roku interface already built in. And that is exactly what we ended up going with -- the Roku Plus series. I have also researched the new Roku Pro series as well, and those look promising as well.
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible.
Thank you,
Sara TCL Customer Support
Rated 3 out of 5 stars
It's ok
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Still slightly warm colors even after calibration. Some issues with inverse ghosting and backlight flicker when using VRR. Doesn't use mini LED. Only uses ATSC 1.0 instead of newer 3.0. Speakers aren't horrible, they could be better though. Build quality could be slightly better too. Can't disable Dolby vision. Lastly the motion processing could be better as well.
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
Happy customer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great out of box condition love the tv. Would reccomend
Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support
Rated 5 out of 5 stars
2.1 support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Does this tv support 2.1 support for xbox series x and ps5
This TV does indeed feature several HDMI 2.1 ports. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!