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Customer Ratings & Reviews

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$427.99
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Customer reviews

Rating 4.6 out of 5 stars with 1349 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, good refresh rate, and brightness of the 55" Class Q7 Series QLED 4K UHD Smart TV. Many find it great for gaming and appreciate its ease of use and Google TV features. Some customers have reported issues with the remote control, reliability, VRR, and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 156 reviews
  • Pros mentioned:
    Brightness, Refresh rate

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical between this, the Q6, the QM7, and the Hisense U6 and U7. I didn't want to pay north of $400 for a TV and I think this TV is very bang for the buck. It has decent color accuracy and local dimming. While there aren't as many dimming zones as the QM7 or the Hisense U7, the price is also significantly cheaper. HDR looks great, and so does 4k content. Make sure to have a streaming service that supports 4k, else you'll just be viewing up-scaled content. 1080p up-scaling is also decent, however 720p is very average. Games look great on this thanks to the native 120hz refresh rate (which is what made me choose this over the Q6 and Hisense U6). I played some Forza and FC24 and the motion scenes look great, as you'd expect. My biggest qualm with this TV is that the speakers output surprisingly low volume audio. Even when set to max, it compares to 40% volume of other TVs. Won't matter though if you have a soundbar or some home audio setup. All in all, its a nice TV for gaming/content consumption. If you do have the budget, I'd recommend going for the QM7 as it's the newer version of this model and has better brightness and more dimming zones. But that doesn't take away the fact that this is a great TV for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Paku,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the TV it performs and looks very good. The Smart Features are very responsive with no delay, however time will tell with updates. Bought this TV to use as a sim racing/gaming monitor due to the rated 120hz @ 4k. For some reason the TV will not support this resolution on PC it will constantly flash and display the input. I have tried to run this on different cables and computers with no success. I am waiting for TCL to hopefully come out with an update to address this issue if possible. It will run 2k resolution at 120hz no problem. I cannot see no visible clouding in the panel and the black level is very good. This almost has OLED performance for 1/3 the price. I find the speakers to also be decent. I currently have it wall mounted and I don't find the need add a sound bar (For what I use it for in my office) the speakers provide just enough rumble. If you can get one of these TV's on sale it is a great value. If they can get the 4k PC support 120hz working properly I would change my rating to 5 stars.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi YankMcCord,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Refresh rate

    Rated 5 out of 5 stars

    Great for price for this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for a price. Brightness/color is adequate. Refresh rate is great for sports watching. Google TV integration offers tons of customizations. Google casting is acceptably fast. I often cast YT videos to this TV. No need to add external dongles. Free TCL channel offers lots of free content. The TV has some very rare sync issues with my Polk soundbar (through eARC). Turning the TV on and off fixes the issues.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PawelK,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best value for money tv in it's price range and cheapest 120 hz tv for gaming. Games and shows look great. You can see some raised blacks in movie letterboxing in a dark room since there are only one hundred and something dimming zones. If you want better black letterbox bars you probably need to look at the qm8. However for those looking for the best tv for the least amount of money while still getting something you can be happy with this is a great choice! Google tv is very snappy and responsive as well! The speakers are only okay so i would recommend a soundbar. But that goes for most tvs.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi IanMSP,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    A Father's Delight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL Q7 Class Smart TV Review for My Son's Bedroom I recently purchased the TCL Q7 Class Smart TV for my son's bedroom, and I must say, it has exceeded all expectations. From the moment we set it up, the excitement on my son's face was priceless. **Unrivaled Cinematic Experience:** The QLED Quantum Dot technology and HDR ULTRA with Dolby Vision IQ deliver enhanced contrast and vivid colors, creating an unrivaled cinematic experience. The 4K Ultra HD resolution provides incredible detail, making every movie and game a visual delight. **Perfect for Gaming:** As a father, one of the best decisions I made was getting this TV for my son's video games. The 120Hz native panel refresh rate and Motion Rate 480 ensure best-in-class motion clarity, producing smooth video playback. With TCL's Game Accelerator 240 and Auto Game Mode, gameplay is blistering fast, keeping my son ahead of the competition. **Immersive Sound and Design:** The DTS Virtual:X audio post-processing and Bluetooth Personal Audio add an extra dimension to the sound, offering an immersive 3D experience right from the TV speakers. The FullView Metal Bezel-less Design with Adjustable Width Feet not only looks elegant but also fits perfectly in my son's bedroom. **Easy Installation with SANUS Elite Wall Mount:** To complement this fantastic TV, I also purchased the SANUS Elite - Advanced Tilt 4D TV Wall Mount. The installation was a breeze, and the TV now feels solidly mounted. The reversible feet design and bezel-less look make it a stylish addition to any tabletop or wall. **Smart Features for Entertainment:** The Google TV Smart OS with Hands-Free Voice Control and Backlit Voice Remote brings together our favorite movies, shows, and live shows seamlessly. The inclusion of Chromecast Built-in and Apple Airplay2 adds versatility to the entertainment options. **Voice Control and Connectivity:** With compatibility with Amazon Alexa, Google Assistant, and Apple HomeKit, I can easily control the TV using voice commands. The 4 HDMI inputs, including one with eARC, ensure the best connections for gaming consoles and other devices. In conclusion, seeing my son's joy and excitement with the TCL Q7 Class Smart TV in his bedroom has made this purchase truly worthwhile. It not only delivers on the promise of a top-tier cinematic and gaming experience but also adds a touch of elegance to the room. Paired with the SANUS Elite Wall Mount, this TV has become the centerpiece of my son's entertainment haven. I highly recommend it to any parent looking to bring joy and quality entertainment into their child's room.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnthonyT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    A great TV with only one minor issue.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m VERY satisfied with this TV! I’ve had this TV for about 5 months now and I’ve been using it nonstop for gaming, watching my shows and YouTube! This is my 1st “nice TV” after upgrading from an ancient fat TV from 1999 and I could never go back. I also use this TV as a 2nd monitor on my computer and that’s where it started giving me issues. 1st it was a bit confusing to get the TV set up as a monitor and be able to utilize the full 120hz. And when I did manage to, it would occasionally flicker for whatever reason. I later bought an HDMI 2.1 cable to connect to my computer to the TV and it definitely helped, but I would still get some flicker or it would turn the screen off for a couple of seconds randomly. But overall, I love this TV a ton!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Griffin,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally works so well with 120 fps on console!! good quality and good volume (i keep mine at 17 and it goes up to 100!!)

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EeEg,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Perfect for gaming, movies and everyday streaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my PS5 and it's been awesome. Games run super smooth with the 120Hz refresh rate and low input lag. The display is also great for shows and movies—colors are vibrant and the contrast is solid. Setup was quick, Google TV is smooth, and while the sound is decent, I recommend a soundbar. Really happy with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    It's a good television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL Q7 is a good midrange television. The brightness and picture quality are both great. The screen can also support 120hz. Not many televisions have this feature at this price, so if you're a gamer this could be a great tv for you. The only setback for the Q7 is that the speakers are of pretty average quality. If you sit in close proximity to the tv, speaker quality may not be an issue.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sol8,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv I’ve ever owned. Great color all around and the 120hz native refresh rate makes watching sports even better, especially fast paced sports like hockey. I wasn’t familiar with the Google tv interface but it is extremely intuitive and straight forward to operate. I did a lot of research before making this purchase and there’s really nothing close to this price range that delivers these features. I would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Amazing TV, 120hz and brighter than expected !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the brightest sharpest TVs I’ve owned. While the picture quality is impressive, and 120hz is definitely a huge bonus for gaming on my PS5, I do wish the legs for the stand were smaller and less protruding. Overall, it's a great choice for movies and gaming. Almost no glare even in a bright room with many windows.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi gabrielO,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed it! I went from a 43" to a 55" so it's the much better! The picture quality is amazing and the 120HZ refresh rate makes gaming that much better! Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    BUY THIS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re even thinking about purchasing this, DO IT!! It’s amazing. After doing research, buying and returning 3 TVs, I finally found this one. I have an OLED, and this compares very similar, and less than half the price. If that’s a 10/10 then this is 9.5/10. Amazing TV for the price, others do not even compare to the Full array and refresh rate.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Turner,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this gift for Father’s Day for my husband. He is a gamer and has not had experience and gaming on anything that is 120 Hz and higher. He got this TV and connected it to his PS five he is experiencing the best gaming that he has, this was affordable, easy to set up and has an amazing picture

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mutantasc,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great PS5 gaming TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this TV. I do not have it connected to wifi because i have a chromecast that I plug in instead. Great for gaming on my PS5. Supports 120 fps, no noticible input lag/delay.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    EXCELLENT TCL 4K UHD TV Especially for the Money!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120Hz Native for Gaming and The View Watching Videos and Movies was like we were in the Movie and Videos!!!! Wow it's a Great Best Buy Deal Get This 4K UHD TV If your on a Mid-Level Budget for Gaming or Watching Things!!!! The Price Was Excellent Also Which Sealed The Deal!!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    a all-around great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. My favorite part is the fact that it has 120fps all around. It’s an even trade for the people who love watching movies with nice 4K quality, and the gamers that love playing at 120fps and 4K

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Perfect big screen for gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big screen for gaming its hard to find a tv with 120hz at this price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, black levels are amazing. And 120hz refresh rate makes playing games feel amazing

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Refresh rate

    Rated 5 out of 5 stars

    Excellent 4k uhd tv up to 144fps for gaming!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 4k tv with 120hz refresh rate, supports up to 144 fps for gaming.. best tv ever owned great for gaming!

    I would recommend this to a friend